Business ProfileforKaiser Permanente

Kaiser has gone downhill the last five years. Their level of care is more focused on their contracts and what money they can take rather than the patient’s health. I use a CPAP machine and I have had a horrible interactions and dealings with ***** but Kaiser refuses to allow me to get my materials from ******* on medical who does get me my stuff. It doesn’t bill me for things they never delivered or make me sit on the phone for hours and then lie about it. Apria claims they called me recently and they did not. Kaiser does not follow up. Kaiser canceled my order that I had with ******* Home medical and I’ve been using the same hose, and same mask for nearly a year now. It has a tear in the mask and I’m getting illnesses from the mask. Kaiser does not care. I’ve had people put in referrals for ******* home medical, but Kaiser keeps canceling them. I am absolutely furious because this has happened more than three times, and they refused to listen. They refused to listen to the patient’s care that they would like and instead trying to focus on some stupid contract that they have instead of helping people get better. They ignore the patients. They don’t care about the patients. In the last five years, Kaiser‘s service has gone massively downhill. They raise the prices of tests and medication’s, but God forbid you need supplies and they’ll tell you know. I’m so sick and tired of this company. I’m so sick and tired of the way they treat people. Somebody really needs to look into this company because it’s shady business dealings. I want my freaking hose, masks, filters, and everything else. I want my year supply, because God knows they’ll never do anything else. I want to speak to the head of Kaiser Permanente, and I wanna speak to the head of the eastern coast of Kaiser Permanente. Enough of these games. I do not want to have any interaction with ***** whatsoever. I don’t want to be getting supplies from them. ******* home medical only.