Business ProfileforMilestone Automotive Group, Inc

This is the worst mechanic shop I’ve ever been to they charge way too much money and they’re very reckless… they actually put my life in danger a couple of years ago when I took my car to them to replace all your of my tires! They gave me back the car with one wheel with all loose lug nuts… I’m driving on the highway and I’m hearing this rumbling noise! I took it back to them, that’s when I found out one of the wheels had all loose lug nights! Then there was a week ago when I took my car for an axel replacement. They charged me way too much money, $1276.00 to be exact! This people are very greedy and they don’t care about their customers! The owner doesn’t even know how to talk to his customers! His wife told me they sell used cars I think they charge a lot of money so that it’ll be hard for their customers to pay for it, then they just sell your car!

The Customer in question had the vehicle towed in because of the vehicle broke down in the middle of the road after hearing a loud noise and lost forward, he authorized the checkout for the vehicle. After checking out his vehicle, the left front axle was pulled out of the front differential and the end shaft was shaved off, looks as if his previous mechanic had attempted to fit a wrong axle in the left front side. we had to make sure that the front differential wasn't damaged and replaced with the correct axle for the vehicle. From the owner, we found out that he had ordered the axle from the online parts place and paid his personal mechanic to install the axle. Likely the customer had ordered the wrong axle and the personal mechanic who had installed the axle should have known that it was not the correct axle but he installed it anyway. The customer should be glad that the differential wasn't damaged and was told that he paid his personal mechanic $500.00 to almost destroy his vehicle. All the work was authorized by the customer prior to work being done. When he came to pick up the vehicle, he had said he had no idea that the mechanic who had done such a bad job. Also told her "Thank the guys for saving his life. He left the shop happy. We are surprised that he had left this comment. Also, there was never mention of selling him a used vehicle.