Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Boswell's Auto Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBoswell's Auto Service

    Auto Repairs
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 6/29/2023

    Years in Business: 85

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Boswell's Auto Service is a state-of-the-art auto repair shop, serving Waldorf, MD and the surrounding areas.

    Business Details

    Location of This Business
    4 Irongate Dr, Waldorf, MD 20602-2705
    BBB File Opened:
    6/1/2001
    Years in Business:
    85
    Business Started:
    1/1/1939
    Business Started Locally:
    1/1/1985
    Date of New Ownership:
    9/14/2015
    Business Incorporated:
    9/14/2015
    Accredited Since:
    6/29/2023
    Licensing Information:
    • If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Good Life Industries LLC
    Business Management
    • Mr. Sam Shantir, Co-Owner
    • Mr. Thomas M Pietropaoli, Owner/Manager
    • Mrs. Rachel A Pietropaoli, Business Manager
    Contact Information

    Principal

    • Mr. Sam Shantir, Co-Owner
    • Mr. Thomas M Pietropaoli, Owner/Manager

    Customer Contact

    • Mrs. Rachel A Pietropaoli, Business Manager
    Additional Contact Information

    Fax Numbers

    • (301) 396-3942
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Endalkachew K

    5 stars

    12/15/2023

    Exceptional Service and Expertise at Boswell Auto Service I recently had the pleasure of bringing my 2015 Chevrolet Trax to Boswell Auto Service for some much-needed repairs, and I am beyond impressed with the level of service and expertise I received. Rachel, Tom, and their team went above and beyond to ensure that my car was fixed promptly and efficiently. From the moment I walked into their shop, I was greeted with a warm and friendly smile. Rachel and Tom took the time to listen to my concerns and thoroughly explain the repairs that were needed. Their knowledge and expertise were evident, and I felt confident that my car was in capable hands. The team at Boswell Auto Service displayed exceptional professionalism and attention to detail throughout the entire process. They kept me informed every step of the way, providing regular updates on the progress of the repairs. I never felt left in the dark or unsure of what was happening with my vehicle. What truly sets Boswell Auto Service apart is their commitment to customer satisfaction. Rachel, Tom, and their team went above and beyond to ensure that I was completely satisfied with the repairs. They took the time to address all of my questions and concerns, and they even provided helpful tips for maintaining the health of my car in the future. Overall, I cannot recommend Boswell Auto Service enough. Rachel, Tom, and their team are true professionals who go above and beyond to provide exceptional service. If you are in need of reliable and trustworthy auto repairs, look no further than Boswell Auto Service. Thank you, Rachel, Tom, and the entire team, for your outstanding work and dedication to customer satisfaction. I highly recommend Boswell Auto Service for anyone. Support your local business that gives back to their community. Thank you so much Rachel and Tom, you guys are amazing!! Military friendly as well!!

    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.