Business ProfileforAllen & Coles Moving Systems, LLC

Dear Better Business Bureau:At this time last year I made possibly the worst decision of my life. Of all the moving companies in existence I chose ********************************************* North American/Allied *** Lines to move all of my possessions from ************* to **********, mainly because of price. Imagine my surprise and chagrin when that turned out to be such a mistake. They quoted me a price lower than the other carriers. The driver who directed the packing and loading was surly and deceptive. He began his job staying on the phone having a "conversation" with someone in the home office about the price not be up to the amount of our belongings. I called their office to make sure the quoted price would be the price we would pay and was assured it would be. Our wooden furniture has either scratches, scrapes, gouges, dents, missing parts or completes destruction. They disassembled a two century old cherry drop leaf table and treated the rest like old junk. Even a new piece of bedroom furniture has a ***** in the top. When the truck was unloaded at the storage facility in ********** my daughter, who met the truck, was handed a table in two pieces and several small parts. Meanwhile the driver complained at length about how much stuff we had which set the stage for the future with this company. We had given their office our banking information for payment which came out of our account before they unloaded the contents of the truck into the storage facility on Dec. 20, 2022.On December 22, 2022, $4,149.01 (unapproved by us) more was debited from our account. When we called their corporate office in *****, no one called us back and we received no reply from emails. Moving across the country is a serious endeavor. We feel victimized. It would take thousands of dollars to repair our furniture if it could be repaired.If you are thinking of hiring this company to move you, run in the other direction or you will be sorry you did.