Business ProfileforPatriot Subaru

I purchased a new *** from this dealership along with a prepaid service contract. I traded the *** to another dealer for a RAM in April of 2023. I went to Patriot Subaru to cancel the service contract and receive a prorated refund early / mid April 2023. I had paid for the contract out of pocket as opposed to financing if memory serves me right. Regardless, the dealer was supposed to send me a check and sent it to ********** instead. ***** never received a check. I have been trying to get Patriot Subaru to cancel the original check and issue me a new one for the past 7 months to no avail. I've been told that once ***** sends the check back to them, they'll issue me a new check. I dont understand why they can't stop payment on the check that was sent to the bank in error. The refund was in the ball park of either $1100 or $1300. I have been to the dealer in person (spoke to ***** at time of canceling the plan and again several months later in person). I was in contact with ***** at the beginning but he has since left the dealer. I've spoken with ***** / ***** (don't know which). I'm told "I'll look into this" and NEVER get a return call. I have a voicemail saved from ******************* in May 2023 and contact / email from the ******** support team. I can provide telephone records of my calls to the dealer as well