Business ProfileforWill Williams Trailer Center

Part 1) In 11/2018 we purchased a new Homesteader Stallion horse trailer from Williams Trailer. We purchased through this company because they were advertising a Draft sized 2 horse trailer. We were assured by ***** that this trailer would fit our needs since we have draft horses. During the below mentioned inspection we were informed by that dealer that the max ***** weight is ***** lbs (one of my horses is *****). So, although it's advertised as extra tall/extra wide, these trailers aren't capable of hauling 2 average sized draft horses safely.Part 2) Last Summer I noticed some corrosion around the ************* of the man doors. I checked behind the factory installed brush box on the dressing room door & discovered extensive damage hidden behind it. I called Williams Trailer & was informed by the woman that answered the phone that the corrosion wasnt an issue because it has a steel frame. I told her that I was very concerned since its less than 3 years old. She gave me the contact info for their rep ****** ********) at Homesteader trailers. I left message for Mr ******** & received a return call on 10/22 from *********************** of Homesteader. He said that it was out of warranty since there is only a 1 year warranty on doors, but he would be willing to supply the materials to fix the issue, but I would be responsible for the *********** need to bring it to a local dealer for an ******************** Which I did on 12/10 & was informed that the windows were defective & were leaking from the outside into the inside of the door cavity. The recommendation was to have new man doors ordered. I made 3 attempts to email ***** with the **************** of the inspection. He responded stating it was out of warranty. I reminded him of our ************** said to have the dealer that inspected it contact him because "he only works through the dealer to get issues resolved". He response to the dealer was the same. I emailed him again to remind him of our agreement. No response.