ComplaintsforFrego & Associates - The Bankruptcy Law Office, PLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/05/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
15 **** **** section 602 A. States I have the right to privacy.15 **** **** section 604 A Section 2 : It also states a consumer reporting agency cannot furnish a account with out my written instruction.15 *********** Without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction, a debt collector may not communicate with a consumer in connection with the collection of any debt.Business response
05/17/2022
Dear Sir or Madam, We have read the complaint you provided,and it is inaccurate. We are not, and have never been, a "debt collector" or "collection agency". We do not use debt collectors of any sort. *********************** is a client of our firm and, under the ***** we are a "creditor" insomuch as the debt owed to our firm originated with our firm. The nature of this debt is not subject to the provisions cited because we not attempting to collect a debt owed to a third party, as we are not a collection agency.
We are not a consumer reporting agency either and we have not furnished any account of Ms. ******* credit history to any party.
Under the **** we have every right to ask **************** to honor her obligation and contract with the firm. Had we sold or transferred this debt to a collection agency the rules and statutes cited in the complaint would apply. Instead, this complaint appears to be a be a cut and paste of valid language that is not applicable to this situation.
**************** did hire us in 2020 and we represented her in a Chapter 7 Bankruptcy that was successful. She received a discharge from her debts in case 20-52052.
**************** referenced the **** but, in the body of that law,you can clearly see that we are not a "debt collector" as defined. In fact, the law clearly states that creditor collecting a debt that originated with their organization is not a debt collector.
(6)The term debt collector means any person who uses any instrumentality of interstate commerce or the mails in any business the principal purpose of which is the collection of any debts, or who regularly collects or attempts to collect, directly or indirectly, debts owed or due or asserted to be owed or due another. Notwithstanding the exclusion provided by clause (F) of the last sentence of this paragraph, the term includes any creditor who, in the process of collecting his own debts, uses any name other than his own which would indicate that a third person is collecting or attempting to collect such debts. For the purpose of section 1692f(6) of this title, such term also includes any person who uses any instrumentality of interstate commerce or the mails in any business the principal purpose of which is the enforcement of security interests. The term does not include
(A)any officer or employee of a creditor while, in the name of the creditor, collecting debts for such creditor;
15 U.S. Code 1692a(6)
We thank you for bringing this to our attention and we are happy to discuss it with you further.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
23843 Joy Rd
Dearborn Heights, MI 48127-1480
Want a quote from this business?
Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.