Business ProfileforFrego & Associates - The Bankruptcy Law Office, PLC

This office dropped the ball/failed to inform a client the actions needed to be taken, you cannot run a law office on the assumptions that your client's know what to do. If that were the case why would i hire you? Now i have an appointment to dissolve my chapter 13 a year & a half in to start a new one & as a client i have lost all trust.,This office was really going to let me sit & pay 8 grand over 5 years to them to payoff 8 grand in debt and be left with 18 grand afterwards. Work smarter not harder, and in this case there was no care or evaluation i am just a dollar sign.I began working with Frego and associates in September of 2020, everything was fine until today, my case was supposed to have been refiled in June of 2021 and had been discussed with multiple team members as they were the ones who made the plan because I didn't even know you could refile a bankruptcy after filing initially.Fast forward to February 21st 2022 I had a meeting to discuss taxes and a recent bonus with *** who is the partner at ********************************************* in Dearborn. During the discussion I learned that it was my responsibility to contact them in June to initiate the refiling of a new chapter 13 bankruptcy & that the bankruptcy was never refiled and I was paying almost $8,000 in fees to pay off $8,000 in taxes that I had added to the case in December of 2020 after the initial filing of all of my unsecured debts. Not a single ***** has went towards any of my debts only taxes owed that were added in December of 2020 and had I been advised correctly things would have been handled a lot differently I would have made a payment arrangement with the *** and had the bankruptcy handle my unsecured debts that I had originally filed for. Or better yet I would have contacted them in June to initiate a refiling.I advised him that every employee that I spoke to advised me that if we ever need anything we will contact you I had no clue I needed to contact them in June 2021 to initiate a new cas