Business ProfileforBusiness Financial Consultants Inc

Under new ownership and causing many issues.Short version of the story:All FY21 tax documents were submitted by the firms required deadline - well over a month before the tax due date.The firm routinely over sold their abilities to handle the workload.The day before the tax due date they finally submitted an extension - after me requesting multiple times.After the delay / extension / poor customer experience - I drove 30 miles north to collect my documents.Two months later the *** sends me a $1,300 **** for improperly filed tax extensions - they simply put zero on all amounts owed - so interest + penalty had to be paid - After contacting the firm about this ****, they refused to pay (because I took my business elsewhere)- I have in writing from the owner not to worry about any fees prior as the extensions were being filed (this was very well documented due to my concerns)- the *** has waived the fee after reviewing this saga I am never one to bash a company for a single bad experience. This was a catastrophe of epic proportions. They are so unorganized. As of writing this - their ****** address is still not updated (~3 months after moving). I would highly encourage anyone considering this company to perform proper due diligence first.