Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

StockX has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • StockX

      1046 Woodward Ave Detroit, MI 48226-1906

      BBB Accredited Business

    Business ProfileforStockX

    Ecommerce
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.45/5stars

    Average of 828 Customer Reviews

    Customer Complaints

    1,799 complaints closed in last 3 years

    449 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/22/2017

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    BUY AND SELL AUTHENTIC SNEAKERS, STREETWEAR, WATCHES, AND HANDBAGS

    Business Details

    Location of This Business
    1046 Woodward Ave, Detroit, MI 48226-1906
    BBB File Opened:
    7/26/2017
    Years in Business:
    9
    Business Started:
    6/23/2015
    Business Incorporated:
    6/23/2015
    Accredited Since:
    9/22/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • stockX
    • StockX LLC
    Business Management
    • Mr. Russ Amidon, Director of Customer Service
    Contact Information

    Principal

    • Mr. Russ Amidon, Director of Customer Service

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    1,799 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    828 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chelsea G

    1 star

    11/14/2024

    Paid over $230 for **** universities. I recieved a pair of extremely used shoes that even appear to be glued back together in places, faded, scuffed up, extremely stretched out, and stink like rotted athletes foot!! And that's only the beginning!! Lets talk about the fake vr codes. The shoe has a stockx vr code tag that is a fake code! Infact the shoe box they came in have vr codes with Japanese or Chinese writing, stickers with vr and numbers all over ************** of box. ALL of which are FAKE links, just like the FAKE "VERIFIED" vr stockx tagg attached to the shoes! My child has been waiting so long for these shoes! This is their first HS year playin basketball and these shoes are my babys dream shoe matches school colors and all!!! I spent weeks searching high and low for these **** things, finally found them online off this dumb a** place debated for a good minute on rather Id trust it or not read through all the gaurentees and out of desperation decided to give it a shot! Not only did it take way longer to get them ( Original delivery date Nov 3rd-6th. Recieved them today Nov 14th) due to seller requesting additional time to ship but when my baby finally gets them and its this bs!!! Im beyond livid Im beyond upset Im beyond tore. May seem ridiculous to others but lifes not been to good to us as is, $230 is alot and takes alot away to be able to afford and to my baby those shoes mean so much more! Here we are basketball starting and no shoes to hit the court with on top of it! If this allow me I will be posting pictures, videos, and screen recordings of me scanning every single code including the stockx verified vr tag thing! First and absolutely the last time using this. O and just to add a little razzle dazzle literally called about 2 hrs after delivery, spent hours on hold with customer service only to be hung up on. Already disputing with my bank, and looking into what can be done legally. This is absolutely unacceptable.

    Local BBB

    BBB of Detroit & Eastern Michigan

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.