Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Great Expressions Dental Centers has 407 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGreat Expressions Dental Centers

    Dental Services
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:
    In May 2019, BBB investigated Great Expressions Dental Centers’ business practices. This investigation was prompted by a pattern of complaints, surrounding billing and customer service issues. BBB attempted to reach out to the company via certified mail, telephone and email. After multiple requests to the business for further information on noted issues, BBB received response acknowledging receipt of our concerns, but the business failed to respond to questions to potentially eliminate underlying issues with consumers. This business has also indicated that it will not work to resolve customer disputes through BBB. Consumers with outstanding concerns are still encouraged to file a complaint for BBB records, but may also wish to contact legal counsel and/or MI Office of the Attorney General Consumer Protection Division at: www.michigan.gov/ag.

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 104 Customer Reviews

    Customer Complaints

    244 complaints closed in last 3 years

    90 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    General Denistry, Periodontic, Endodontic, Oral Surgery, Ped & Orthodontic

    Business Details

    This is a multi-location business.

    Find a Location

    Great Expressions Dental Centers has 407 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      29777 Telegraph Rd Ste 3000, Southfield, MI 48034-7634
      BBB File Opened:
      1/19/1993
      Years in Business:
      43
      Business Started:
      1/1/1981
      Business Started Locally:
      1/1/1981
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Great Expressions Dental Center
      • Great Expressions
      • Great Expressions Orthodontic Centers
      Contact Information

      Customer Contact

      • Mr. Richard Beckman, C.E.O.
      • Mr. Greg Nodland, Vice President Finance
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      244 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      104 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sue F

      2 stars

      11/13/2024

      Do not recommend. Cant handle a simple prescription. Seems like entire staff is inexperienced

      Local BBB

      BBB of Detroit & Eastern Michigan

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.