Business ProfileforBookwalter Chevrolet & Buick

To say this dealership has deceptive business practices, does not deal in good faith, lies & is discrimitory is an understatement! If you want a dealership to waste countless hours of your time; schedule appointments & still make you wait; OUTRIGHT SELL A VEHICLE to someone else when you already have a scheduled appointment to purchase; discriminate against you because you are young; then this is the dealership for you!I contacted the dealership on Nov 2nd to inquire about a Z71 Tahoe that was in transit.I test drove Nov 21. The 27th they reached out to me via text. As I had explained to them on the test drive, I had to see about the costs and timeframe in which to remove my emergency lights from my current vehicle & get them transferred to the new Tahoe Z71 because I'm a Firefighter. We came to an agreement I would come in Wed. morning to purchase the Z71 Tahoe. Tues. the 28th @ 8:23AM they sent me a text asking me to confirm the appointment for Wed. the 29th at 10:45AM and I confirmed at 9:04AM. 5:30PM they texted & said they had someone come in & put down a non-refundable $1000 deposit on the vehicle I was to purchase the very next morning. WHAT?!Why would someone be test driving a vehicle that was sold? They never asked for a deposit in any of the texts. Why wasn't the vehicle being prepped for delivery? What happened to the appointment I had to purchase the vehicle? These were all questions I asked the dealership after receiving a text that they received a deposit on the vehicle I was purchasing. I tried phoning for over an hour. The assumption, from this dealership, that a young "kid" couldn't possibly afford a Z71 Tahoe is quite evident. I would never recommend this dealership & by writing this review, I hope I am able to provide fair warning to others.