Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Gardner White Furniture Company has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Gardner White Furniture Company

      6500 E 14 Mile Rd Warren, MI 48092

      BBB Accredited Business
    • Gardner White Furniture Company

      4945 Dixie Hwy Waterford, MI 48329-1709

      BBB Accredited Business
    • Gardner White Furniture Company

      39453 Ford Rd Canton, MI 48187-4320

      BBB Accredited Business
    • Gardner White Furniture Company

      21100 W 8 Mile Rd Southfield, MI 48075-5665

      BBB Accredited Business
    • Gardner White Furniture Company

      2169 S Telegraph Rd Bloomfld Hls, MI 48302-0250

      BBB Accredited Business

    Business ProfileforGardner White Furniture Company

    Furniture Stores
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.09/5stars

    Average of 91 Customer Reviews

    Customer Complaints

    358 complaints closed in last 3 years

    127 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/1964

    Years in Business: 112

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Gardner-White Furniture has been in business since 1912, and as the world of retail drastically changed, we have remained family-owned and operated, and dedicated to being headquartered in Michigan. For the last century, our company has been guided by one principle – to improve lives through furniture - whether you are a customer or member of our community. This guiding principle has allowed us to stay true to our company’s values while being responsive to this evolving industry and staying dedicated to those we serve.

    We have 12 stores in Michigan and employ over 900 Michiganders. As we continue to grow, we wanted to let you know about some of the ways in which every single one of us in the Gardner-White family remains committed to our customers and community.

    Products & Services

    Living room furniture, sectionals, sofas, dining room furniture, bedroom furniture, mattresses, and adjustable base foundations.

    Business Details

    This is a multi-location business.

    Find a Location

    Gardner White Furniture Company has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Gardner White Furniture Company

        6500 E 14 Mile Rd Warren, MI 48092

        BBB Accredited Business
      • Gardner White Furniture Company

        4945 Dixie Hwy Waterford, MI 48329-1709

        BBB Accredited Business
      • Gardner White Furniture Company

        39453 Ford Rd Canton, MI 48187-4320

        BBB Accredited Business
      • Gardner White Furniture Company

        21100 W 8 Mile Rd Southfield, MI 48075-5665

        BBB Accredited Business
      • Gardner White Furniture Company

        2169 S Telegraph Rd Bloomfld Hls, MI 48302-0250

        BBB Accredited Business
      Location of This Business
      6500 E 14 Mile Rd, Warren, MI 48092
      BBB File Opened:
      7/1/1964
      Years in Business:
      112
      Business Started:
      1/1/1912
      Business Started Locally:
      1/1/1912
      Business Incorporated:
      1/1/1912
      Accredited Since:
      7/1/1964
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      9:00 AM - 9:00 PM
      T:
      9:00 AM - 9:00 PM
      W:
      9:00 AM - 9:00 PM
      Th:
      9:00 AM - 9:00 PM
      F:
      9:00 AM - 9:00 PM
      Sa:
      9:00 AM - 9:00 PM
      Su:
      11:00 AM - 8:00 PM
      Additional Contact Information

      Fax Numbers

      • (248) 481-2602
        Primary Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      358 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      91 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Deborah M

      1 star

      09/11/2024

      Never buy from this company ever! They lied about everything to do with mattress and adjustable base purchase. Said you have 180 days to exchange if not comfortable-find out they charge 25% to exchange-$625 for me plus a pickup charge. Got an adjustable base. Told me it could be attached to my headboard with kit that wasnt included. Bought the kit-didnt work. Find out the base isnt returnable so now have headboard banging into the wall. Called for appt for someone to come back and try again. Waited all day. Called customer service and they said I didnt have an appt. Said a manager would call me-Im still waiting. They dont take back a base ever because its considered bedding even though its all metal. Gardner White is the most dishonest and terrible company.

      Local BBB

      BBB of Detroit & Eastern Michigan

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.