Business ProfileforLush Lawn

This company should be out of business with their shady tactics. I have used their service for several years. On August 1st I received a call from my sales ***resentative, inquiring if I would like to proceed with aeration and seeding. I was quoted roughly $1400.00. I told them its expensive and I dont think Ill be moving forward with this secondary service this year. To my dismay, they performed it anyway on 8/13/24 and billed my credit card $1242.00. I emailed my *** and stated that I did not give them approval to proceed and to refund the transaction. **************** contacted me the next day to say, they reviewed phone conversations between me and the *** from July and the only service I declined was for moles and bugs and that per the manager this is legitimate, and they will not be crediting me. I then spoke to the manager, and she reiterated what was said by the customer service ***. I told her to review the phone conversations again. In July, I declined this service for moles and bugs, however I spoke to the sales *** on August 1st and declined this service as well. Never heard back, go figure. I disputed the charge on my credit card directly. If this dispute doesnt go through, I will be taking them to small claims court and blasting them on social media. Several neighbors of mine also use their service and I will be collaborating with them also.