Business ProfileforNura Pain Clinics

Absolutely horrible experience! You have to schedule multiple appointments to get anywhere with them and when you ask for any ************** you are treated as though you are a drug seeker. I had a quick procedure performed and paid what I thought I owed but they disagreed and sent me a bill. I called the number on my bill to get an explanation but was hung up on by the call center twice! I checked my portal account and saw that I had a $0 balance, so I assumed everything was good to go (by the way, my payment history with them is perfect, so no need to assume that I wouldn't pay my bill). Since my account became delinquent, they sent me to collections!!! No curtesy phone call to let me know that I have an outstanding balance and that they would send to collections if I did not call them back. The *** on the phone even said that their call center is terrible; so why won't they fix it!!? This is very shady business practices and really illustrates why the *** Medical Debt Fairness Act" was passed. I will be encouraging anyone I meet to file a formal complaint against Nura if they mention they had a bad experience because management simply does not care and needs the law to come crashing down on them to make any meaningful changes.