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          Bulk Reef Supply has 1 locations, listed below.

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            Business ProfileBulk Reef Supply

            Aquarium Dealers

            Contact Information

            6325 Sandburg Rd Ste 400

            Golden Valley, MN 55427-3648

            Visit Website
            (763) 432-9691

            Business hours

            Closed
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            8:00 AM - 4:00 PM
            Closed
            Closed

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            According to the information provided by BulkReefSupply.com this company is an online retailer of aquarium supplies.

            Products & Services

            Aquarium Supplies

            Business Details

            Location of This Business
            6325 Sandburg Rd Ste 400, Golden Valley, MN 55427-3648
            BBB File Opened:
            11/21/2011
            Years in Business:
            17
            Business Started:
            1/1/2007
            Business Started Locally:
            1/1/2007
            Business Incorporated:
            1/4/2008
            Type of Entity:
            Corporation
            Alternate Business Name
            • Aperture Pet & Life
            • Aquatic Sales Solutions LLC
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            8:00 AM - 4:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Andrew Duneman, Owner
            • Ryan Batcheller, Owner
            • Hannah Grant, Operations Specialist
            Contact Information

            Principal

            • Andrew Duneman, Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/12/2023

            Complaint Type:
            Order Issues
            Status:
            Answered
            I ordered $300 worth of rocks from this company. When I received them more than half were broken. I emailed support and was asked to send pictures only to be told they cant send replacements. But I could glue them back together myself. I did not buy a broken product to put it back together myself. (This aint a puzzle) I paid for whole rocks not broke pebbles. If glueing them back together is an option then let me send mine back, send me whole rocks and you can glue together whatever you want. this is a scam and now I am out $300 and I have a bunch of broken rocks. This is a fraudulent company that steals money
            Read More
            Read 7 More Complaints

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            M. A.

            03/01/2023

            Purposeful misleading information on their website caused me to puchase items that were not what I needed. I contacted them via email, however no response whatsoever. In the past, I have spoken with customer service over the telephone and they are just as bad. **** and argumentative ****** of helpful. STAY AWAY! There are plenty of better sites to get the items you need for your aquarium.

            Bulk Reef Supply Response

            03/07/2023

            Dear BRS Customer,I am very sorry you had an experience that was not to your expectations. We want all our customers to feel like they are taken care of. I have looked into your issue with our product and see you emailed us on Feb 25 about the product pictures. We did respond to you with our apologies and explanation on Feb 27. We also asked for you to reach back out to us if you needed anything else. Since then we have not heard from you about this issue. Your last phone call was back on October 17. We are more than happy to try to help you out if you still want to resolve this issue. I apologize again for the inconvenience.

            Customer Response

            03/21/2023

            You've looked into the issue? The pictures are still the same on the website to mislead future customers. You emailed me on Feb 27? That is simply a flat out lie. Today on 3/21/23, I have still not received any correspondence from you. No applogy, explanation, or effort to resolve this issue. The above reply is a show for the public. The real customer service received from your company is still very poor and your products are misleading.
            Read 1 More Customer Review

            Local BBB

            BBB of Minnesota and North Dakota

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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