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          Find a Location

          Medica has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Medica

              401 Carlson Pkwy Minnetonka, MN 55305-5359

            • Medica

              PO Box 9310 Minneapolis, MN 55440-9310

            • Medica

              120 Cheshire Lane #100 Minnetonka, MN 55305

            Business ProfileMedica

            Health Insurance
            Multi Location Business

            Contact Information

            401 Carlson Pkwy

            Minnetonka, MN 55305-5359

            Visit Website
            (952) 992-2900

            Customer Reviews

            1.04/5

            Average of 26 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            33 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 49

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Medica offers consumer directed high-deductible health plans, including tiered network and open access health care coverage products and services.

            Business Details

            This is a multi-location business.

            Find a Location

            Medica has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Medica

                401 Carlson Pkwy Minnetonka, MN 55305-5359

              • Medica

                PO Box 9310 Minneapolis, MN 55440-9310

              • Medica

                120 Cheshire Lane #100 Minnetonka, MN 55305

              Location of This Business
              401 Carlson Pkwy, Minnetonka, MN 55305-5359
              BBB File Opened:
              3/9/1978
              Years in Business:
              49
              Business Started:
              2/8/1975
              Business Started Locally:
              2/8/1975
              Alternate Business Name
              • Medica Choice
              • Minnesota Comprehensive Health Association
              • Medica Holding Company
              • MCHA
              • Medica Insurance Company
              • Medica Self-Insured
              • Medica Health Plans
              • SelectCare
              • LaborCare
              • Medica Medical Management, LLC
              Business Management
              • Ann Cox, Regulatory Investigations
              • Brenda Herbst, Manager
              • David Tiford, CEO
              • Jane Tessmann, Director of Service Performance
              • Mary Roach, Director of Service Performance
              • Brenda Herbst, Regulatory Investigation Specialist
              Contact Information

              Principal

              • Brenda Herbst, Manager
              • Brenda Herbst, Regulatory Investigation Specialist

              Customer Contact

              • Brenda Herbst, Manager
              Additional Contact Information

              Fax Numbers

              • (952) 992-3198
                Primary Fax
              • (952) 992-3199
                Other Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              33 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/26/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Medica insurance is wrongfully charging people for an annual wellness exam. They say they are reviewing but after talking with the doctor for an hour it still is on my bill after several months of complaining!
              Read More
              Read 32 More Complaints

              Customer Reviews

              26 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jamie S

              08/01/2024

              I have been having problems with medica since having active coverage in January. No provider that I have visited has been able to verify that my coverage is active. My employer states they can't do anything about it. I have called them every single month since January as well for bills that I keep getting. The one that I have gotten have been outrageous despite having the best insurance that was provided through my employer. I have two kids, I'm pregnant and a spouse. We just moved out of state, but I'm still supposed to be covered out of network. They also have claims that still haven't been processed from March of 2024. It is now August, and I've receiving $1500 bills from a provider that has done nothing but ultrasounds. I met with a doctor one time. The rest of the time has been with a nurse. I also received an EOB where they only paid $99 for a service that was about $1000 which I also believe was over coded. No one can ever give me a reason why I'm consistently having issue while having this insurance company.
              Read 25 More Customer Reviews

              Local BBB

              BBB of Minnesota and North Dakota

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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