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          Find a Location

          The Tile Shop LLC has 77 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • The Tile Shop LLC

              14000 Carlson Pkwy Plymouth, MN 55441-5300

            • The Tile Shop LLC

              1803 County Road C W. Saint Paul, MN 55113-1322

            • The Tile Shop LLC

              8108 Highway 81 Minneapolis, MN 55445

            • The Tile Shop LLC

              275 Market St Ste 163 Minneapolis, MN 55405-1693

            • The Tile Shop LLC

              3896 Union Rd Cheektowaga, NY 14225

            Business ProfileThe Tile Shop LLC

            Ceramic Tile Contractors
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            14000 Carlson Pkwy

            Plymouth, MN 55441-5300

            Visit Website
            (763) 541-1444

            Customer Reviews

            2/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            The Tile Shop LLC has 77 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • The Tile Shop LLC

                14000 Carlson Pkwy Plymouth, MN 55441-5300

              • The Tile Shop LLC

                1803 County Road C W. Saint Paul, MN 55113-1322

              • The Tile Shop LLC

                8108 Highway 81 Minneapolis, MN 55445

              • The Tile Shop LLC

                275 Market St Ste 163 Minneapolis, MN 55405-1693

              • The Tile Shop LLC

                3896 Union Rd Cheektowaga, NY 14225

              Headquarters
              14000 Carlson Pkwy, Plymouth, MN 55441-5300
              BBB File Opened:
              8/1/1989
              Years in Business:
              39
              Business Started:
              12/18/1984
              Business Started Locally:
              12/18/1984
              Business Management
              • Cabby Loma, CEO
              Contact Information

              Principal

              • Cabby Loma, CEO

              Customer Contact

              • Cabby Loma, CEO
              Additional Contact Information

              Fax Numbers

              • (763) 541-1411
                Primary Fax
              • (612) 305-9094
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/01/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Our project just finished on June 20, 2024 and we have over a dozen full boxes of tiles remaining. The person who took my June 20, 2024 call at the ************ store of The Tile Shop said I could not return them since I am outside the 60 day window. We purchased the tile on March 20, 2024. On June 21, 2024, I escalated this complaint to The Tile Shop **************** (****** at ************) with a promise to be called by the Regional Manager, ***************************. I have not received the promised call from ***************************.I am requesting a variance to this return policy and refund of the unopened cases of tile due to:- the contractor, ***************************, DK Home Improvements, just finished our two bathroom project - the Tile Shop Sales Associate, *********************************, suggested the quantity of tiles that we ordered (no changes in scope of work created this excess)- the quantity of tile remaining exceeds $1,500 of a $5699.93 purchase Please advise as to how we can return these unused tiles.
              Read More
              Read 5 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Janeen S

              09/05/2024

              I visited several times and talked with ***. She is really helpful and knows her colors. She told me the grout that I picked out, I probably will not be happy with. She was right! I did buy my tile at this store after shopping around, but had to go elsewhere to find the right grout.
              Read 3 More Customer Reviews

              Local BBB

              BBB of Minnesota and North Dakota

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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