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          Zerorez MN has 1 locations, listed below.

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            • Zerorez MN

              5310 W 23rd St STE 100 Saint Louis Park, MN 55416

            Business ProfileZerorez MN

            Carpet and Rug Cleaners

            Current Alerts For This Business

            Alert:
            Zerorez is not the same company as "Zero Residue Clean," and Zerorez does not sell deal of the day coupons at sites such as Living Social and Groupon. If you have any questions about the different companies please contact Zerorez or BBB

            Contact Information

            5310 W 23rd St STE 100

            Saint Louis Park, MN 55416

            Visit Website
            (651) 779-8888

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            According to the information provided by Zerorez, this company offers cleaning of air ducts, odor control, tile, grout and carpet.

            Business Details

            Location of This Business
            5310 W 23rd St STE 100, Saint Louis Park, MN 55416
            BBB File Opened:
            1/3/2007
            Years in Business:
            19
            Business Started:
            2/25/2005
            Business Started Locally:
            2/25/2005
            Alternate Business Name
            • ZEROREZ Carpet Care
            • Zerorez Water Damage and Restoration
            Business Management
            • Mr. Jim Hoag, President
            • Ms. Tamara Tonn, Director of Business Development
            • Tobias ., Manager
            Contact Information

            Principal

            • Mr. Jim Hoag, President
            • Tobias ., Manager

            Customer Contact

            • Mr. Jim Hoag, President
            Additional Contact Information

            Fax Numbers

            • (952) 224-8084
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Dirty carpet? What to know before you hire a carpet cleaning service

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/15/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Was told they were on the way. Hours later and Im still waiting, they were aware my spouse was out of town and that I would be home. They decided the 5 inches of snow was too difficult for them to Walk through. They did not knock on the door- had they I would have gladly snow blowed the front walk or shoveled a path.. When I called and found out this was why- the person I spoke to was not apologetic at all and was slightly rude I had to take the day off of work for this appointment. Would like a call from the costumer service department
            Read More
            Read 8 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Susan H

            04/26/2022

            I contacted Zerorez for a 5 X 7 rug to be cleaned. I was quoted $140 for cleaning and $35 for pick up and return. On the day the rug was picked up, I received several text for me to open an email to pay the ****. It was now over $200.00. I inquired why and they said an anti bacterial treatment had been added. I did not want or order this extra item. I then called the main office and spoke to a supervisor and I told him the situation. He said he would revise the price back to the original $175.00. He asked me to wait to be contacted from the driver for the revised price. Within a few minutes I received several text and opened the email. The quote was less but not at the agreed upon price of $175.00. I this point I cancelled the order and asked him to bring my rug back. That was 2 weeks ago and I still to not have my rug! I will be contacting WSB DAILY 2 and tell them this story.

            Local BBB

            BBB of Minnesota and North Dakota

            More Info on Local BBB

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            BBB reports on known marketplace practices.

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