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Find a Location

Bjorn Timeless Portraits has 1 locations, listed below.

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    Business ProfileforBjorn Timeless Portraits

    Oil Portraits

    At-a-glance

    Customer Reviews

    2.75/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1310 W Wayzata Blvd, Wayzata, MN 55391
    BBB File Opened:
    1/24/2022
    Years in Business:
    2
    Business Started:
    1/24/2022
    Business Management
    • Bjorn Meisner, Director of Compliance
    Contact Information

    Principal

    • Bjorn Meisner, Director of Compliance

    Customer Contact

    • Bjorn Meisner, Director of Compliance
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

    8 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lizbeth C

    1 star

    06/24/2024

    I won a giveaway valued at 2K. I received 1 email, 3 phone calls, and 1 voicemail with no pricing listing. Bjorn ******** prices run from 2K-10K depending on the size and quality. Prices were not mentioned until the end of my photoshoot. These prices are reasonable when it comes to a known artist. Bjorn ****** is a businessman majoring in marketing and economics, he created a system to make this giveaway more of a 2K coupon to obtain customers I requested a refund, the day after my photoshoot because from my experience he was very insistent on me to upgrade. I contacted previous giveaway winners from ******** where he advertises the giveaways and they all mentioned feeling pressured and intimidated by Bjorn to upgrade. Bjorn needs to improve their communication with customers because they can be accused of False advertisement and misrepresentation of prices.Consider my experience before you do business with this person. I respect businesses that have transparency, and ethics for which I requested a refund right away. I want to be clear and say I got a refund. Overall this felt like a sale with no good intentions and it was a very umplacent experience.

    Bjorn Timeless Portraits Response

    06/24/2024

    Dear *******, it was a pleasure to meet you. I connected with your immigrant story of being the first in your family with a university degree and enjoyed our interaction. That's my story also, only that I now have to start thinking about paying my employees, covering for overhead and making a living with the skill set and passions I developed for most of my life. As a business owner, I spend a lot of time away from my son and other relationships and you were given 2 hours of my time and a free print at no cost to you. People that come to us want something they cannot get anywhere else, yet, most of them also expect anyone with a camera to be paid as a hobbiest. We provide a very professional experience, personal attention and an environment to make an informed decision. Making decisions is one of the hardest things for 80% of the population in general and courage is increasingly missing to thrive for something great. People who believe that sameness is the answer engage in victimhood, limiting beliefs, cancel-culture and socialist ideals and in our conversation, my impression wa that was not you, but maybe I am wrong. With over 25 years of experience, we are able to reduce the time in front of the camera significantly and leveraging relationships with quality vendors provide amazing quality. But all of this doesn't matter to you, because in your mind it's only worthy, if it doesn't cost anything or is closer to your expected price. Your realities about money are going to change and at some point you will value your time and quality more. That is the group we are targeting, people for whom only the best is good enough and not limited in their pursuits by scarcity thinking or disrespecting. Unless you take ownership of your emotions (I really cannot "make you feel" anything, that's your choice) and have compassion for a diverse approach to business and otherwise, you will remain a victim and your toxicity will leave you trapped in mediocrity at best. As you embark into the real world, away from educational idealism, read the quote "man in the arena" by President *********************************** and also consider that just because you cannot have what you wanted, does not allow you to tarnish the reputation of a business with an important and unique product that helps more than a dozen people to make a living. Gratefulness for what you received for free would have been such a classic response instead of rallying against hard-working people. Your comments say more about you than about our team and business. Best of luck.

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