Business ProfileforCompana Pet Brands

I bought fruitables dog treats that is made by this company. I fed them to my dog and it made her very sick. I had to take her to the vet and it cost me almost $300.00 to make her well again. My vet read the ingredients on the package of dog treats and she said do not feed these to any dogs. She went on to say the ingredients to make this dog treat is the worst ever. I sent an email to Compana Pet Brands to let them know what their product did to my dog. Also asked them some questions and They responded back with a long questionnaire they wanted me to fill out. I refused to fill it out, they wanted my personal information along with the medical history of dog, including the name of my dogs vet. Basically they want to try to find an issue in my dogs medical history to place blame for my dog getting sick and not fess up to there product being the issue. I bought the dog treats from ****** and when I went back to try to get a refund, I found out there are no refunds or exchanges. Also I read the one star reviews and over half said these dog treats made there dog sick. One customer even said her dog almost went into full kidney failure and another said these dog treats are made in the **, but they get the ingredients from other countries. She went on to say other countries use pesticides on there fruit and vegetables. That is very concerning to me. I also asked the company do you test the ingredients you get from other countries to make sure its safe, before you make the dog treats. They never responded back to my question. My suggestion is before you purchase these dogs treats, read the reviews and also consult with your vet. I have owned many dogs in my lifetime and they never got sick from any dog food or treats i fed them, until I purchased these dog treats made by Compana Pet Brands.

We appreciate you reaching out regarding your concern. I'd like to outline our investigation process to ensure transparency and address any concerns thoroughly.Our primary goal is to understand your experience fully and investigate it comprehensively. We take reports of potential adverse effects on pets very seriously and prioritize their well-being. If there's any indication that a product might have caused harm, we're committed to investigating it ************* begin, we provide you with a link and ask you to share your experience and concerns with our Health and Medical team and upload any relevant photos and documentation. If you prefer not to proceed with the investigation at this time, please let us know, and we'll continue with our ***************** process and close out the investigation accordingly. Just simply reply back to your ongoing case with the information needed to process your refund.