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            • Dungarees

              500 E Broadway Columbia, MO 65201-4440

            Business ProfileDungarees

            Clothing

            Contact Information

            500 E Broadway

            Columbia, MO 65201-4440

            Visit Website
            (573) 443-2565

            Customer Reviews

            1.5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            500 E Broadway, Columbia, MO 65201-4440
            BBB File Opened:
            2/26/2014
            Years in Business:
            25
            Business Started:
            7/30/1999
            Business Started Locally:
            7/30/1999
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/15/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On May 29th 2023 I ordered 2 pairs of Navy pants through a third party seller (Dungarees) on ******. On June 1st two pairs of Khaki pants arrived at my door step. I contacted ****** and then dungarees which took nearly a month for them to attempt to resend out the correct pair. Nearly 40 days after the initial order (Dungarees) again sends out the wrong pair of khaki pants. 45 days in they finally respond after photos of what arrived vs what was ordered with they will only refund my order after i repack the items. Ship the wrongs items back and they process the return. I informed them they could just send me what i paid for and they declined. According to the *** ******** ***** *********** aka THE LAW, you are not obligated to return any item sent to you by mistake.
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sherry S

            01/14/2024

            I ordered a ******* sweatshirt and was worn once and washed and there is knots of threads coming out and they said its not covered under warranty cause it was worn and washed and I didn't have the tag that is attached to it. This was a Christmas gift. For a ***** sweatshirt it should last more than 1 wash. They gave me a 20 00 gift card

            Dungarees Response

            01/15/2024

            Hello ******,

            Thank you for the message and we truly regret to learn that you are experiencing an issue. Unfortunately snags/rips/tears that occur after washing/wearing are not covered under any type of warranty, as they can happen when being used.

            The purchase price of the sweatshirt in question was $41.24 and as a courtesy, we have increased the gift card from $20, to the full value of the sweatshirt plus tax for a total of $42.48 on the Gift Card WQWHJ254 .

            Thank you for your business!

            Dungarees

            Read 1 More Customer Review

            Local BBB

            BBB Serving Greater Missouri & Southern Illinois

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