Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Lou Fusz Automotive Network has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Lou Fusz Automotive Network

      1 Athletic Way Earth City, MO 63045-1523

      BBB Accredited Business
    • Lou Fusz Automotive Network

      900 N Lindbergh Blvd Saint Louis, MO 63141-5902

    • Lou Fusz Automotive Network

      5120 N Service Rd Saint Peters, MO 63376-3960

    • Lou Fusz Automotive Network

      12610 IL-143 Highland, IL 62249

    • Lou Fusz Automotive Network

      501 Salem Pl Fairview Heights, IL 62208-1343

    Business ProfileforLou Fusz Automotive Network

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.32/5stars

    Average of 28 Customer Reviews

    Customer Complaints

    97 complaints closed in last 3 years

    39 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/3/1986

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Auto Dealer

    Products & Services

    Used Cars, Auto Dealer, Used Auto Dealer

    Business Details

    This is a multi-location business.

    Find a Location

    Lou Fusz Automotive Network has 13 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Lou Fusz Automotive Network

        1 Athletic Way Earth City, MO 63045-1523

        BBB Accredited Business
      • Lou Fusz Automotive Network

        900 N Lindbergh Blvd Saint Louis, MO 63141-5902

      • Lou Fusz Automotive Network

        5120 N Service Rd Saint Peters, MO 63376-3960

      • Lou Fusz Automotive Network

        12610 IL-143 Highland, IL 62249

      • Lou Fusz Automotive Network

        501 Salem Pl Fairview Heights, IL 62208-1343

      Location of This Business
      1 Athletic Way, Earth City, MO 63045-1523
      BBB File Opened:
      10/3/1986
      Years in Business:
      39
      Business Started:
      10/1/1985
      Business Started Locally:
      10/1/1985
      Accredited Since:
      10/3/1986
      Alternate Business Name
      • Lou Fusz Motor Company
      • Lou Fusz Chrysler Jeep Dodge Ram Fiat
      • Lou Fusz Subaru St Peters
      • Lou Fusz Subaru Creve Coeur
      • Lou Fusz Kia
      • Lou Fusz Toyota & Scion
      • Lou Fusz Subaru
      • Lou Fusz Mitsubishi
      • Lou Fusz Mazda
      • Lou Fusz Ford Inc
      • Lou Fusz Fiat
      • Lou Fusz Dodge
      • Lou Fusz Chrysler Jeep Dodge Ram
      • Lou Fusz Chevrolet
      • Lou Fusz Buick G M C
      • Lou Fusz Metro East Fiat
      Hours of Operation

      Primary

      M:
      8:00 AM - 4:00 PM
      T:
      8:00 AM - 4:00 PM
      W:
      8:00 AM - 4:00 PM
      Th:
      8:00 AM - 4:00 PM
      F:
      8:00 AM - 4:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Randy Fusz, President
      • Mr. Mike Feinstein, Operations Director
      Contact Information

      Principal

      • Mr. Randy Fusz, President

      Customer Contact

      • Mr. Randy Fusz, President
      Additional Contact Information

      Fax Numbers

      • (314) 997-7216
        Primary Fax
      • (314) 993-4096
        Other Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      97 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      28 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jeremy B

      1 star

      09/14/2024

      I went to this dealership to buy a truck I saw. After test driving I agreed on a price and trade deal with the salesman and told them to run credit for financing. The salemans came back with finance the offer, but the price on the buyer order has went up by $351. He said they had forgot to put a tag fee on it, but did not bother to come tell me before they ran my credit. The financing they offered was way higher than what I had been pre-approved for at my bank. They said I could just go get the loan at my bank. I asked if they could bring the price back to what I had agreed upon since the had already ran my credit and was told no. At first I said I wasn't sure I was going to go for it since they changed the price, but ended up calling the bank and got the documents sent to ge the loan. I called the salesman soon after I left to let him know I was buying the truck and had him send the title image to my bank for my loan. I set up a time to come the next day to purchase the truck. While I was at my bank picking up the check the salesman texted me and told me they were showing thay truck to someone else. I told.gim I was on my way with the check and asked if I was still going to be able to buy it. He would never give me a straight answer and dragged me along to come there and wait around. I come to find out they indeed never intended on letting me buy the truck if the other customer came to an agreement because I was there before they even got a price negotiated, but I was still not given an opportunity to buy the truck. They were keeping me around to use as negotiation tactic against the other customer and just as a back up buyer even though I was the original buyer.

      Local BBB

      BBB Serving Greater Missouri & Southern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.