Business ProfileforAcademy Air

I have a technician fro Academy Air coming today for AC maintenance. The ** was working fine. He broke it at an appointment. First he said that the transformer got fired after he turned a power off and back on. He replaced it to the new one. Then he said that it isn't an issue but the issue is in the electric panel. I told him it was recently checked. I don't think so. He left me with no air in the house during a heat. My AC is not working. They scheduled for electrician to come tomorrow without accommodation of any of my needs like I have to go to work too. His manager **** whom I called to talk twice ignored me and never called back to talk. I have to loose job hours to meet electrician and it may not even solve a problem. While I was talking to him he was recoding on his phone. He said "So, you said it wasn't working.." meaning my AC. I said it worked fine. The downstairs if cold. I need to clean air ducts for upstairs. So, in this heat I was left to die with no air in my place as they apparently didn't think about my heart issues and didn't consider it an emergency to come this evening. It is the most horrible ignorant company which comes and breaks your stuff. I need to get my AC back to the working condition if I can survive in this weather without going in the hospital. Their phone is ************