Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Country Club Bank Financial Center has 21 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Country Club Bank Financial Center

      1 Ward Pkwy Kansas City, MO 64112-2169

    • Country Club Bank Financial Center

      2001 Shawnee Mission Pkwy Ste 100 Mission Woods, KS 66205-2060

    • Country Club Bank Financial Center

      2310 S 4th St Leavenworth, KS 66048-4574

    • Country Club Bank Financial Center

      401 Delaware St Leavenworth, KS 66048-2732

    • Country Club Bank Financial Center

      4343 Belleview Ave Kansas City, MO 64111-3514

    Business ProfileforCountry Club Bank Financial Center

    Bank
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Country Club Bank Financial Center has 21 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Country Club Bank Financial Center

        1 Ward Pkwy Kansas City, MO 64112-2169

      • Country Club Bank Financial Center

        2001 Shawnee Mission Pkwy Ste 100 Mission Woods, KS 66205-2060

      • Country Club Bank Financial Center

        2310 S 4th St Leavenworth, KS 66048-4574

      • Country Club Bank Financial Center

        401 Delaware St Leavenworth, KS 66048-2732

      • Country Club Bank Financial Center

        4343 Belleview Ave Kansas City, MO 64111-3514

      Location of This Business
      1 Ward Pkwy, Kansas City, MO 64112-2169
      BBB File Opened:
      4/28/2008
      Years in Business:
      71
      Business Started:
      10/5/1953
      Business Started Locally:
      10/5/1953
      Type of Entity:
      Corporation
      Business Management
      • Scott Lute, Vice President
      Contact Information

      Customer Contact

      • Scott Lute, Vice President
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jasmine A.

      1 star

      01/08/2024

      If I could give Country Club Bank (CCB) 0 stars or less, I would. I write this review warning anyone considering banking with CCB – DO NOT DO IT!!! My former partnership banked here for almost 3 years. CCB told my equal partner and I they would assist us with the PPP Loan application process, due to its alleged complexity. They required us to guarantee the loans in our personal capacities equally. During the term of the Note, CCB accepted unofficial, verbal notice of withdrawal from my former partner on behalf of our partnership and engaged in a conflict-of-interest discussion with her on how her alleged withdrawal only required a change of ownership form that "was not long" and that CCB would "put [our partnership] in the queue for forgiveness right away," which was a lie because CCB had no authority to do this without SBA approval. CCB never told my partner that her withdrawal would cause the partnership to breach the Note, or that the Note required prior written approval from the SBA. CCB NEVER informed me of its discussion with my former partner. CCB then allowed her to withdraw approximately $50,000 in partnership assets, in cash from the branch we banked at, without so much as a question, and AFTER receiving the above information form her, without EVER verifying it with me. Needless to say, they destroyed my financial health, from which I am still struggling to recover. CCB later tried to deny having this conversation with my former partner, and required me to provide "official" proof of her withdrawal, THEN SENT ME A BREACH OF PROMISSORY NOTE NOTICE CONTAINING TERMS THAT WERE COMPLETELY INCONSISTENT WITH THEIR STATEMENTS TO MY PARTNER!! CCB disclaimed all liability. The only way I can describe Country Club Bank when it comes to "Commercial Lending" is incompetent, inept, and utterly careless about the damage they caused me and our clients with their negligence. I WOULD NEVER RECOMMEND TO ANYONE TO BANK AT COUNTRY CLUB BANK, EVER.

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.