Business ProfileforElkhound Ranch Kennels

I recently went through a divorce and had to board my Great Pyrenees, Dolly. I wanted to make sure she was in a safe, comfortable environment while I closed on a new home for us. I had to board her for a total of ******************************************************************************************************************************************* I was strongly discouraged by staff from visiting her since she would be a long time stay and seeing her would make her need to re-adjust again and again. I didnt want to cause he any additional stress so abided but their suggestion and boy do I wish I hadnt. I called several times and was always told she was doing great. As soon as I picked her up yesterday I could tell something was off. She wasnt being her normal, excited and loving self. I got her home and had her in our new back yard when so noticed she had used the restroom and I could visibly see worms in her stool. I was shocked and immediately called the kennel. They told me that a manager would call me back. A lady named ******* called me, told me that any dog could get worms, its totally normal, dogs get them from even licking a flea. By that logic every dog in the universe must have worms but I digress. She asked if she was on heartworm or flea and tick prevention which I thought was an odd question. I was under the assumption every dog boarded there had to be vaccinated and on flea and tick prevention and I provided her vet records before boarding. She tried to tell me that Dolly would have had to have had the worms prior to being boarded. I explained that Dolly was boarded for 35 days. If she did have them prior how in the world did no one at the kennel notice worms crawling out of her p*** for 35 days!? She has also had a consistent cough since I picked her up. I got home from work this evening and she shes been coughing up large amounts of saliva and phlegmy. I have to assume she has some sort of respiratory infection. Ive been offered no solution.