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Find a Location

RC Jones and Associates, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • RC Jones and Associates, Inc.

      1201 Landmark Ave Ste 5 Liberty, MO 64068-3738

      BBB Accredited Business
    • RC Jones and Associates, Inc.

      4770 N Belleview Ave Ste 101 Kansas City, MO 64116-2190

      BBB Accredited Business

    Business ProfileforRC Jones and Associates, Inc.

    Accounting
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/29/2010

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Accounting, taxes, and payroll services.

    Business Details

    This is a multi-location business.

    Find a Location

    RC Jones and Associates, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • RC Jones and Associates, Inc.

        1201 Landmark Ave Ste 5 Liberty, MO 64068-3738

        BBB Accredited Business
      • RC Jones and Associates, Inc.

        4770 N Belleview Ave Ste 101 Kansas City, MO 64116-2190

        BBB Accredited Business
      Location of This Business
      1201 Landmark Ave Ste 5, Liberty, MO 64068-3738
      BBB File Opened:
      12/13/2009
      Years in Business:
      20
      Business Started:
      5/12/2004
      Business Started Locally:
      5/12/2004
      Business Incorporated:
      5/12/2004
      Accredited Since:
      1/29/2010
      Type of Entity:
      Corporation
      Business Management
      • Robert Jones, President
      Contact Information

      Principal

      • Robert Jones, President

      Customer Contact

      • Robert Jones, President
      Additional Contact Information

      Fax Numbers

      • (816) 792-8622
        Primary Fax
      • (816) 268-5734
        Other Fax

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Karen K

      1 star

      04/04/2024

      If I could give a negative number for this company, I would. The company filed our taxes late and did not notify us this was an issue until we received a letter from the Missouri Department of Revenue regarding a fiduciary tax notice of adjustment that was owed. In addition, the company charged us a $19.00 application extension fee which was never brought to our attention in advance. After multiple attempts over several months to get an answer and resolution the owner just kept saying he was out of town and would address it when he returned which never occurred. They also changed the fees for completing the taxes after giving us an initial quote. Overall, not trustworthy or ethical in how they do business based on my experience.

      RC Jones and Associates, Inc. Response

      04/05/2024

      I apologize for the negative experience Ms. K***** had with our firm. Managing client expectations during our busiest periods can be challenging. Ms. K***** dropped off her information at our Liberty office on 3/9/2023, which coincided with the peak tax season information exchange, where we typically handle  hundreds of returns per week. Upon drop-off, we inform every client that if we cannot process their data before the filing deadline, we will file an extension on their behalf to prevent late filing penalties. It seems that Ms. K***** was dissatisfied with the explanation that workload or volume caused the delay in preparing her returns.
      We prioritize return preparation based on the order they are received, we may occasionally adjust the order for special circumstances or if there's a significant balance due that could result in substantial penalties and interest. While it's unfortunate that Ms. K***** feels we are not trustworthy or ethical, we strive to be fair and reasonable in all our dealings.
      It's worth noting that it's unusual for Ms. K***** to file a complaint a year after the incident. We take feedback seriously and are committed to addressing any concerns promptly.

      Local BBB

      BBB of Midwest Plains

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