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Find a Location

Neighbors Credit Union has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Neighbors Credit Union

      6300 S Lindbergh Blvd Saint Louis, MO 63123-7804

      BBB Accredited Business
    • Neighbors Credit Union

      612 Gravois Rd Fenton, MO 63026-4137

    • Neighbors Credit Union

      355 Howdershell Rd Florissant, MO 63031-6315

    • Neighbors Credit Union

      4745 Mexico Rd Cottleville, MO 63376-2461

    • Neighbors Credit Union

      1720 Market St Saint Louis, MO 63166-4001

    Business ProfileforNeighbors Credit Union

    Credit Union
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/25/2000

    Years in Business: 96

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We provide consumer deposit (checking/savings) and loan products, business deposit accounts and commercial loans, home equity and mortgage loans.

    Products & Services

    Credit Union, Bank, Banking Services, Credit Cards and Plans, Disability Insurance, Insurance Consultant, Life Insurance, Loans, Long Term Care Insurance, Mortgage Banker, Mortgage Lenders, Real Estate Loans, Small Business Loans

    Business Details

    This is a multi-location business.

    Find a Location

    Neighbors Credit Union has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Neighbors Credit Union

        6300 S Lindbergh Blvd Saint Louis, MO 63123-7804

        BBB Accredited Business
      • Neighbors Credit Union

        612 Gravois Rd Fenton, MO 63026-4137

      • Neighbors Credit Union

        355 Howdershell Rd Florissant, MO 63031-6315

      • Neighbors Credit Union

        4745 Mexico Rd Cottleville, MO 63376-2461

      • Neighbors Credit Union

        1720 Market St Saint Louis, MO 63166-4001

      Location of This Business
      6300 S Lindbergh Blvd, Saint Louis, MO 63123-7804
      BBB File Opened:
      7/25/2000
      Years in Business:
      96
      Business Started:
      3/1/1928
      Business Started Locally:
      3/1/1928
      Accredited Since:
      7/25/2000
      Type of Entity:
      Corporation
      Alternate Business Name
      • St Louis Postal Credit Union
      • Neighbor's Credit Union
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      10:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Ms. Kendra Martin, Manager of Client Services
      • Ms. Theresa McKee, Accounts Payable Staff
      • Jaime Derecskey, Service Coordinator
      • Jason Heath, President/CEO
      Contact Information

      Principal

      • Jaime Derecskey, Service Coordinator
      • Jason Heath, President/CEO

      Customer Contact

      • Ms. Kendra Martin, Manager of Client Services
      • Ms. Theresa McKee, Accounts Payable Staff
      • Jaime Derecskey, Service Coordinator
      • Jason Heath, President/CEO
      Additional Contact Information

      Fax Numbers

      • (314) 892-9876
        Primary Fax
      • (314) 731-2538
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      16 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Pam O

      1 star

      08/14/2024

      So looks like my family isnt the only one having issues with these people. My mom and I applied for a car loan through them she was supposed to be a co signer. They went behind our backs removed me and just and her on there. Now my mom is disabled as am I but she has hard time getting around we told these people this. But this was just the start. They never did anything to ever try to help us at all, all these years I was paying the loan and yes I was paying they took the money directly out of my account every month because despite what they did behind our back its still my car. But I never had a say on my car because of them s******* us over they kept saying my disabled mother whom we kept telling them couldnt get out had to go too them to do things it was one mess after another with these people fighting over and over. They wouldnt talk to me but even when mom called them they still never helped her either this hole ordeal has been mentally draining on both of us big time. Well finally here I paid my last payment which was only so much but they took out the whole amount and one again we are fighting with them. They are refusing to give me my money back they stole from my account. My mom called they wanted her yet again to go there but for umpteenth billionth time we told them shes disabled. Finally I called and yelled. Told them u wont talk to me but yet you arent helping my mother either and I have bills to pay and I need my dang money they dont care. If it was them we would get threatened. But refuse to give me my money back they stole from me.. so I need help getting my money back now and if they wont help us hopefully this will.

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