Business ProfileforSchnuck Markets Inc.

I was at the deli counter waiting for service. The lady behind the counter, though she has been watching me and saw me walk up, never addressed me. She was white, her name, *****, the assistant deli manger. ***** began to make herself appear busy. After the first few minutes I ask for help. She said I need to pull a number thats how they know to help their customers. I looked around and said but Im the only person here? there was not another shopper in sight. She repeated I needed to pull a number. Im chuckled and pulled the number. ***** continued to make self look busy. She moved the little basket where you put your numbers in from one side to the other. I asked for a supervisor. She asked what did I need. I said service. She said she was the assistant and the manager she pointed across the room. Another gentleman appeared from the back. He was black. I asked if he could help me. As we walked away a white walked up and ***** immediately asked how could she help her. He said what I was feeling was common with *****. ****** got **** from across the room. As I started explaining, **** cut me off and was dismissive. He said I need the store manager to deal with stuff like this. He walked off. The store manager was white but she was more pleasant. I explained what happened and she apologize. she said she wanted to talk with the employee to see what happened. I told her I just explained what happened. She said she wanted to get her side. she wish me to have a better day. I was shocked she never asked my name or anything. I was upset and distraught. I was treated so dismissive as If I had done something wrong looking for service at a counter that offers service. I contacted the corporate office. when they called me back, they were very dismissive of the fact as well. I want Schnucks to understand its not ok to treat people like this. This culture should not be continued in todays time. We must be treated better in our own community.