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Find a Location

Twin Oaks Recovery LLC has 1 locations, listed below.

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    Business ProfileforTwin Oaks Recovery LLC

    Collections Agencies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 3431, Springfield, MO 65808-3431
    BBB File Opened:
    10/2/2009
    Years in Business:
    15
    Business Started:
    6/9/2009
    Business Started Locally:
    6/9/2009
    Business Incorporated:
    6/9/2009
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Jill Williams, Owner
    Additional Contact Information

    Fax Numbers

    • (417) 877-0110
      Primary Fax

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marie S

    1 star

    01/05/2024

    They sent me 1 page of paper telling me to pay in 10 days or they will contact an "ATTORNEY'S OFFICE" in all caps like that. Also threatening a lawsuit. I had never heard of the alleged debt they were trying to collect. I sent a very thorough reply, requesting further details. Never heard from them again. Several months later, I get a frantic call from a family member. Twin Oaks had sent them a very similar 1 page of paper, for an alleged debt that they also have never heard of. This person does not reside at my address, and the collection letter was sent to them at their address. In thoroughly researching laws regarding debt collection practices, this organization violated almost every one of them. Now the business owner will probably come on here and call me a liar, like she did to the 2 previous commenters. But I, too, have proof. Of everything. Same with ****** reviews of Twin Oaks; the truthful ones are called liars. The positive ones are ONLY posted by personal friends of *********************, or by the sleezy clients she works for. Or she'll make comments like "we've never done business with you," as though the fact that someone's ****** profile name is not the same as the name she has on file for them. Well, no kidding, I wouldn't want to be harrassed further by ***, just because I'm trying to protect other people from her. This women needs to be stopped. People who don't know any better about their rights, will likely be duped by her intimidation tactics. This is fraudulent, illegal, and honestly despicable.

    Twin Oaks Recovery LLC Response

    01/07/2024

    Sorry, but we have researched you in our system and we have found no records. There is another ***************** that does collections, but we are not affiliated with them. We get a lot of calls from upset people looking for them. I believe their company home office is located out of ***********.

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