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Find a Location

Reliable Imports & RVs has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Reliable Imports & RVs

      438 S Ingram Mill Rd Springfield, MO 65802-6113

      BBB Accredited Business
    • Reliable Imports & RVs

      PO Box 9536 Springfield, MO 65801-9536

      BBB Accredited Business

    Business ProfileforReliable Imports & RVs

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/22/2001

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    New and Used Automobile and RV sales and service.

    Products & Services

    New Cars, New SUVs, Used Cars, Used Trucks, Used SUV's, New RVs, Used RVs

    Business Details

    This is a multi-location business.

    Find a Location

    Reliable Imports & RVs has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Reliable Imports & RVs

        438 S Ingram Mill Rd Springfield, MO 65802-6113

        BBB Accredited Business
      • Reliable Imports & RVs

        PO Box 9536 Springfield, MO 65801-9536

        BBB Accredited Business
      Location of This Business
      438 S Ingram Mill Rd, Springfield, MO 65802-6113
      BBB File Opened:
      10/29/1997
      Years in Business:
      27
      Business Started:
      10/29/1997
      Accredited Since:
      5/22/2001
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Reliable RV
      • Reliable Imports & Motorhomes
      Hours of Operation

      Primary

      M:
      8:00 AM - 8:00 PM
      T:
      8:00 AM - 8:00 PM
      W:
      8:00 AM - 8:00 PM
      Th:
      8:00 AM - 8:00 PM
      F:
      8:00 AM - 6:00 PM
      Sa:
      8:00 AM - 6:00 PM
      Su:
      Closed
      Business Management
      • Mr. Craig Reiserer, General Manager
      • Mr. Robert Beverly, Service Director
      Contact Information

      Principal

      • Mr. Craig Reiserer, General Manager
      Additional Contact Information

      Fax Numbers

      • (417) 864-4835
        Primary Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nandy Y

      1 star

      09/24/2024

      We purchased a vehicle here for my son back in August. They made several mistakes on the title where they just simply crossed out the errors, not one but multiple errors on the title and wrote in the correct **************** forward, my sons temp tag flew off and he tried to register his car, but the *** denied it because of the mistakes on the title, despite the affidavit ****** had given him. She said for us to try another *** and the one down the road from them should take it and if there were issues, they could call ******. They still refused ***** son then went to the dealership and spoke to ******. She agreed to handle the problem and offered to cover any penalty fees since this would take 45 weeks to resolve. My son also asked for a replacement temporary tag as his had flown off, but ****** denied the request. When my son arrived, he asked ****** if there was any further compensation for the trouble we had gone through as we live 1.5 hours away. ****** said no and said, What you think your time is worth is not what I think your time is worth. My son mentioned making phone calls, which led ******* to ask who he was going to call and for what reason when he already got his replacement tag.I called and spoke to ******* and told her I didnt appreciate the way she and ****** spoke to my son. She then transfers me to ****** who was also very, very rude. I told ****** that I will be writing a review online and he said something along the lines of, oh, please go right ahead-I cant wait for you to do that. The entire situation has been frustrating, and I have never been treated so poorly by a business. Not once did anyone apologize or sympathize with what we were going through because of their mistakes! If things were done right in the first place, we wouldnt have all these issues. This ordeal should have been handled professionally from the start, and its disappointing that we had to endure such disrespect throughout this process.

      Local BBB

      BBB Serving Greater Missouri & Southern Illinois

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