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Find a Location

Johnson Heating & Cooling LLC has 1 locations, listed below.

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    Business ProfileforJohnson Heating & Cooling LLC

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 11/14/2014

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    At Johnson Heating and Cooling, we install dependable, high-quality furnaces, air handlers, air conditioners (ac), heat pumps, and geothermal systems residentially.

    At Johnson Heating and Cooling, we also service and maintenance on furnaces, air handlers, air conditioners (ac), heat pumps, and geothermal systems of all brands.

    Products & Services

    Service heating and cooling equipment, new construction and replacement of hvac.

    Business Details

    Location of This Business
    223 N Callahan Rd, Wentzville, MO 63385-1933
    BBB File Opened:
    6/6/2014
    Years in Business:
    11
    Business Started:
    6/26/2013
    Business Started Locally:
    6/26/2013
    Business Incorporated:
    6/26/2013
    Accredited Since:
    11/14/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    7:30 AM - 5:00 PM
    T:
    7:30 AM - 5:00 PM
    W:
    7:30 AM - 5:00 PM
    Th:
    7:30 AM - 5:00 PM
    F:
    7:30 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Shaun Johnson, President
    • Tracy Johnson, CEO
    Contact Information

    Principal

    • Shaun Johnson, President

    Customer Contact

    • Tracy Johnson, CEO
    Additional Contact Information

    Fax Numbers

    • (636) 754-0594
      Other Fax

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kurt M.

    1 star

    08/07/2022

    They installed a new HVAC system heating and cooling. They cut a hole 8 by 16 in the side of my new unit because the lower sheet metal they brought to do the job was to small this would allow a regular size air filter to fit. Well it would not run correctly so the patched the hole they just made. Not air tight because they ran out of duck tape. And now it draws only to a 6 inch opening. After having 2 different companies look at my new $7000 dollar unit each said its the worst job they have ever seen and my unit will burn out prematurely if not changed. I have tried to have them fix the problem and they say it all good PS the owner was there the entire time during the install. I have pictures NEVER USE THIS COMPANY

    Johnson Heating & Cooling LLC Response

    08/08/2022

    ****, unfortunately we were not aware that you are still having issues or dissatisfied. ***** talked to you on the phone 2 days after the install and answered your questions you had about your system and was told if had any other issues to contact us that was back on 07/05/22. Our office has not heard from you till we received this and we reached out to you regarding this. Like we discussed on the phone today on 08/08/22 that we will correct the issue and have no problem coming back out. We asked for you to contact us directly so we can take care of your concerns and have no problems doing so.

    Local BBB

    BBB Serving Greater Missouri & Southern Illinois

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