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Find a Location

Rock Solid Outdoors has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rock Solid Outdoors

      3479 Star Landing Rd Nesbit, MS 38651-8859

    • Rock Solid Outdoors

      null Hernando, MS 38632

    Business ProfileforRock Solid Outdoors

    Pool Service
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Rock Solid Outdoors has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rock Solid Outdoors

        3479 Star Landing Rd Nesbit, MS 38651-8859

      • Rock Solid Outdoors

        null Hernando, MS 38632

      Location of This Business
      3479 Star Landing Rd, Nesbit, MS 38651-8859
      BBB File Opened:
      3/15/2017
      Alternate Business Name
      • Plumlee Pools and Outdoor Living
      • Plumlee Pools & Outdoor Living
      Contact Information

      Principal

      • Mr. Chris Plumlee, Owner

      Customer Contact

      • Mr. Chris Plumlee, Owner

      Customer Complaints

      2 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      Start a Review

      Most Recent Customer Review

      Mark K

      1 star

      04/30/2024

      We got ***** and his company to build our pool and signed a contract on March 1, 2023. The pool and spa was finished in April 2024 over a year later. We were told it would be done in three months. Is the pool completed? Yes, but not without a ton or issues and problems along the way. We chose ***** because he was honestly cheaper than most other companies and that was probably our fault. 1. Communication and timeline. The number one issue, ***** never tells you whats going on. Its always a guessing game of when he will come by and do anything. You will have to constantly ask him whats going on almost every other day. Every time you do get an answer on something it will always be pushed back to the next week or month. 2. Quality. The quality overall is pretty poor. The tile work on our hot tub had to be re done twice and it still doesnt look good. Were paying someone else to come and re do it again because the tile work is very bad, he will choose the cheapest materials. 3. Functionality. The pool shouldve had 2 piping (according to 4 other pool contractors) but it has 1 1/2 which doesnt let the pool filter as good as it should. Its also why ***** had to install a commercial size pool pump just to get the three water features we had installed to work all at the same time. There were a whole host of other problems with ***** and his company but these are the main issues. There was supposed to be 5 lights in the pool but there are only 3, there is still concrete all over our house from where they poured it, the concrete decking they did pour is already flaking and spider cracking in places among things. Some of these were brought up to him several times, and he ignored them or fixed them and moved on.

      Local BBB

      BBB of the Mid-South

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