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          The Assurance Group, LLC has 1 locations, listed below.

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            Business ProfileThe Assurance Group, LLC

            Insurance Agency
            BBB accredited business

            Contact Information

            5035 Prospect St

            Archdale, NC 27263-3961

            Get Directions
            Visit Website
            (336) 474-2333

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            Customer Reviews

            2.29/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/2008

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            The Assurance Group, Inc., offers life insurance, medicare supplements, long term care, group insurance services, employee benefits and estate planning.

            Business Details

            Location of This Business
            5035 Prospect St, Archdale, NC 27263-3961
            BBB File Opened:
            6/3/2003
            Years in Business:
            35
            Business Started:
            1/1/1989
            Business Started Locally:
            1/1/1989
            Business Incorporated:
            10/1/2020
            Accredited Since:
            12/1/2008
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 1000010577 for this business, issued by North Carolina Department of Insurance. The expiration date of this license is 3/31/2025.

            These agencies may include:

            North Carolina Department of Insurance

            325 N. Salisbury Street

            Raleigh NC 27603

            (855) 408-1212

            https://www.ncdoi.com/Default.aspx

            Type of Entity:
            Corporation
            Alternate Business Name
            • Piedmont Brokerage and Consultants f/k/a
            • The Assurance Group, Inc.
            • TAG 360, Inc.
            Business Management
            • Mr. Mark Carter, CFO
            • Mr. Rob Casey, Chief Compliance Officer
            Contact Information

            Principal

            • Mr. Rob Casey, Chief Compliance Officer

            Customer Contact

            • Mr. Rob Casey, Chief Compliance Officer
            Additional Contact Information

            Fax Numbers

            • (336) 474-1696
              Primary Fax
            • (336) 474-8968
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            04/10/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I received a phone call from a representative of the Assurance group offering me $100 for a appointment with a agent. The agent showed up and at the end of the presentation he offered me two gift cards from ******** I went to ******* and at checkout I found out there was nothing on the cards. I called ***************** the agent who had came to my house. He said it was a mistake and he would drop off a new card. He never showed up. I called the office and they said they never offered me $100 and that $5 dollars is what they offer and it was the agent's problem. They said they would pull the tape of the conversation and get back with me, they never did. I called the agent and the office again and the call went to voicemail with no response.
            Read More
            Read 1 More Complaints

            Customer Reviews

            7 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Elizabeth C

            10/26/2024

            This company has agents who prey on the elderly. My father has obvious dementia and one of their agents **** ****** pushed his way into my Dad's home and convinced him to sign paperwork changing his insurance. (my father was state employee and has the better insurance with state plan) It took months to change back and I am amazed by their unethical business practices.

            The Assurance Group, LLC Response

            10/28/2024

            Dear Ms. ********** I am sorry your father has some cognitive impairements, but our agents do not prey on the elderly. They contact people that have submitted a mailer to us for information and the agents may not be able to recognize dementia in someone that they have just met. We always ask the customer if they have someone that helps with these decisions so that we can include them in the discussions. There are plans that can enhance the state employee benefits and do not disrupt their coverage. I am not sure what process you went through but the agent or our office would have been glad to help him disenroll or to help you understand what the additional benefits may have offered.
            Read 6 More Customer Reviews

            Local BBB

            BBB® of Central and Northwest North Carolina

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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