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            Business ProfileEden Brothers

            Bulbs
            BBB accredited business

            Contact Information

            2099 Brevard Rd

            Arden, NC 28704-8900

            Visit Website
            (855) 440-2929

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            Customer Reviews

            1.4/5

            Average of 35 Customer Reviews

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            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/13/2022

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            2099 Brevard Rd, Arden, NC 28704-8900
            BBB File Opened:
            3/4/2014
            Years in Business:
            15
            Business Started:
            1/1/2009
            Business Started Locally:
            3/22/2016
            Business Incorporated:
            3/22/2016
            Accredited Since:
            7/13/2022
            Type of Entity:
            Corporation
            Number of Employees:
            45
            Alternate Business Name
            • Vista Horticultural Group, Inc.
            • The Flower Bulb Farm
            • Bulk Wildflowers
            • Bulk Seed Store
            Business Management
            • Ms. Crystal Provenzano, General Manager
            Contact Information

            Principal

            • Ms. Crystal Provenzano, General Manager

            Customer Contact

            • Ms. Crystal Provenzano, General Manager
            • Ms. Sabine K. Randon, COO
            • Mr. Keith Simon, CFO
            Additional Contact Information

            Phone Numbers

            Website Addresses

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            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            07/05/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            Through their website, I purchased 5 pounds of broccoli seed for just under $40. After 2 weeks without response. I contacted customer service and demanded either shipment or full refund. By return email, a clerk flatly lied, claiming that the product had not been shipped because there is no such address as I provided. (In fact, although the address is rural, I receive so many packages through ***** and *** that I have a separate "Shipping and Receiving" building with a sign to that effect on the street.)No customer service clerk ever offered to ship the product, leading me to conclude that the seller had sold a product that it did not have in stock but for which it was waiting on receipt, which is why they let 2 weeks pass without ever contacting me, especially not about an address problem.I finally demanded a full refund, which was complicated by an unrelated cancellation of the bank card owing to unauthorized use. Accordingly, I elected repayment by mailed check.This is now the third week with no check arriving and, once again, seller never asked me for a corrected shipping address.Bottom line: fraudulent selling practice followed up with stolen money.
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            Read 2 More Complaints

            Customer Reviews

            35 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Jeanne H

            07/20/2024

            I ordered ****** worth of perineal wildflower seeds after2 + months all that came up were 4 inch white flowers all identically the same. So disappointed. A flowering season gone to waste. I wont use them Any more.
            Read 34 More Customer Reviews

            Local BBB

            BBB of Southern Piedmont and Western N.C.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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