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Find a Location

SmartStop Self Storage has 218 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • SmartStop Self Storage

      10 Terrace Rd Ladera Ranch, CA 92694-1182

      BBB Accredited Business
    • SmartStop Self Storage

      11658 West Bell Rd Surprise, AZ 85378

      BBB Accredited Business
    • SmartStop Self Storage

      1740 W. Happy Valley Road Phoenix, AZ 85085

      BBB Accredited Business
    • SmartStop Self Storage

      3101 Texas Avenue S. College Station, TX 77845

    • Smartstop Self Storage

      7989 Rossville Blvd Nottingham, MD 21236

    Business ProfileforSmartStop Self Storage

    Storage Units
    Looking for more information? Access the headquarters listing for SmartStop Self Storage
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    At-a-glance

    Customer Reviews

    1.02/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 48 Customer Reviews

    Customer Complaints

    84 complaints closed in last 3 years

    46 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Overview

    This business offers storage services. 

    Business Details

    Location of This Business
    2594 Sweeten Creek Rd, Asheville, NC 28803-2032
    Headquarters
    10 Terrace Rd, Ladera Ranch, CA 92694-1182
    BBB File Opened:
    1/20/2017
    Years in Business:
    15
    Business Started:
    7/29/2009
    Business Incorporated:
    2/24/2014
    Type of Entity:
    Corporation
    Alternate Business Name
    • SmartStop Self Storage Reit, Inc.
    Business Management
    • Mr. Timothy Legg, Property Manager
    • Ms. Rhonda Williams, Vice President of Marketing
    • Mr. Michael S. McClure, CEO
    Contact Information

    Principal

    • Mr. Michael S. McClure, CEO

    Customer Contact

    • Ms. Rhonda Williams, Vice President of Marketing
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Renting a storage unit

    Local BBB

    BBB of Southern Piedmont and Western N.C.

    BBB Reports On

    BBB reports on known marketplace practices.

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