Business ProfileforGbodyparts.com
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 7207 Main Street, Bethel, NC 27812
- BBB File Opened:
- 7/14/2010
- Years in Business:
- 26
- Business Started:
- 1/1/1998
- Type of Entity:
- Limited Liability Company (LLC)
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:30 PM
- T:
- 9:00 AM - 5:30 PM
- W:
- 9:00 AM - 5:30 PM
- Th:
- 9:00 AM - 5:30 PM
- F:
- 9:00 AM - 5:30 PM
- Sa:
- By Appt. Only
- Su:
- Closed
- Contact Information
Principal
- Mr. Brian Weaver, Customer Contact
Customer Contact
- Mr. Brian Weaver, Customer Contact
- Additional Contact Information
Phone Numbers
- (765) 377-7092Other Phone
Email Addresses
- Primary
- (765) 377-7092
Customer Complaints
6 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/29/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Trinity P
1 star01/08/2024
Gbodyparts.com Response
01/09/2024
Facts
1) "Upon ordering the part they notified me that the core would need to be sent in before they could ship out my part, no issue just wish they stated it somewhere before I had finished completing my order."
FALSE - This is a rebuild service and is stated as such in the listing:
Get your 6 way power seat transmission rebuilt by GBodyParts.com! Send us your core and our highly trained staff will carefully rebuild your power seat transmission.
2) "Then informed me that due to being a first-time customer they would not be able to send it to the address I wished and that they would have to send it to the billing address on the card. I asked if there was any way around this as I was in the process of moving and that was also not mentioned before ordering the part."
FALSE - ALL first time customer can only have the first order shipped to the billing address. This is noted and agreed to in terms and conditions when registering for an account.
3) "When they shipped the part they only put a 100$ insurance on the 600$ part on their website."
FALSE - the product purchased was $50.00, not $600 and insured for $100. Customer's order total was $67.17. The core charge on the other completed power seat transmission is $125. This customer was refunded by check in the amount of $150.00 which covered the core that *** lost, as well as the rebuild fee.
It is unfortunate that *** lost the package, however it was beyond our control.
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