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            • SnapAV

              1800 Continental Blvd # 200 Charlotte, NC 28273-6388

            Business ProfileSnapAV

            Audio Visual Equipment

            Contact Information

            1800 Continental Blvd # 200

            Charlotte, NC 28273-6388

            Visit Website
            (704) 927-7620

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            NR

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            Business Details

            Location of This Business
            1800 Continental Blvd # 200, Charlotte, NC 28273-6388
            BBB File Opened:
            6/28/2012
            Business Incorporated:
            6/12/2000
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            50
            Alternate Business Name
            • Wirepath Home Systems, LLC
            Business Management
            • Mr. Michael Carlet, Manager
            • Mr. JD Ellis, Manager
            • Mr. John Heyman, Manager
            • Mr. Derrick Cain, Manager of Customer Relations
            Contact Information

            Principal

            • Mr. Derrick Cain, Manager of Customer Relations

            Customer Contact

            • Mr. Michael Carlet, Manager
            • Mr. JD Ellis, Manager
            • Mr. John Heyman, Manager
            • Mr. Derrick Cain, Manager of Customer Relations
            Additional Contact Information

            Phone Numbers

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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            David P.

            02/02/2023

            I purchased one of their Dragonfly screens and though the product is fantastic, support is a very different thing. I moved a couple years ago and brought my dragonfly screen with me. As we had our space built to set the screen back up, we had lost the hardware ( springs,brackets, screws) I contacted them and they said sure I could order replacements but I would have to go through a dealer. So I contacted a dealer and they reached out to order the parts only to be told no they can't be purchased. So now I have a 6k projector screen that essentially junk because it can't be reassemble. This is unacceptable considering they say it has a limited lifetime warranty. How would they be able to fix a warranty issue if you can't get small parts? I can't see myself giving them another 6k of my money when they can't support a request so simple!

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            BBB of Southern Piedmont and Western N.C.

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