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Find a Location

AAA Car Care Centers, LLC has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AAA Car Care Centers, LLC

      3426 Toringdon Way Ste 300 Charlotte, NC 28277-3497

    • AAA Car Care Centers, LLC

      10403 Park Rd Ste A Charlotte, NC 28210-0110

    • AAA Car Care Centers, LLC

      1740 Flat River Dr Charlotte, NC 28262-5319

    • AAA Car Care Centers, LLC

      178 Merrimon Ave Asheville, NC 28801-1826

    • AAA Car Care Centers, LLC

      9931 Knockando Ln Huntersville, NC 28078-5052

    Business ProfileforAAA Car Care Centers, LLC

    Auto Repairs
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.08/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    32 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    AAA Car Care Centers, LLC has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AAA Car Care Centers, LLC

        3426 Toringdon Way Ste 300 Charlotte, NC 28277-3497

      • AAA Car Care Centers, LLC

        10403 Park Rd Ste A Charlotte, NC 28210-0110

      • AAA Car Care Centers, LLC

        1740 Flat River Dr Charlotte, NC 28262-5319

      • AAA Car Care Centers, LLC

        178 Merrimon Ave Asheville, NC 28801-1826

      • AAA Car Care Centers, LLC

        9931 Knockando Ln Huntersville, NC 28078-5052

      Headquarters
      3426 Toringdon Way Ste 300, Charlotte, NC 28277-3497
      BBB File Opened:
      11/19/2001
      Years in Business:
      23
      Business Started:
      1/1/2001
      Business Incorporated:
      5/3/2001
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      296
      Alternate Business Name
      • The Auto Club Group
      • AAA Auto Club Group
      • AAA Auto Mark Car Care Centers
      Business Management
      • Mr. Philander Harvey, Senior Vice President
      • Mr. Jess Davis, Manager
      • Mr. John Sienko, Manager
      • Mr. Steven Knooihuizen, Area Manager
      • Mr. Jim McCafferty, COO
      Contact Information

      Principal

      • Mr. Jim McCafferty, COO
      Additional Contact Information

      Fax Numbers

      • (704) 569-7783
        Primary Fax
      • (704) 672-4932
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      32 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      12 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nicholas B

      1 star

      09/29/2024

      When choosing a vehicle service shop, I prioritize timely service, quality of work, and friendly staff. ************ Center once met all of these expectations, but I can no longer trust them and would strongly advise others to avoid their services due to declining standards.For two weeks, I had to repeatedly add air to a tire that kept dropping to ***** PSI, well below the recommended 36 PSI. After identifying a leak around the rim, I scheduled an appointment at AAA on 9/27/2024 since I had purchased the tires from them and had their Road-Side Hazard Package. The technician confirmed the leak, explained the repair process, and I also requested a tire rotation and balance. A couple of hours later, I was informed the job was complete.However, when I picked up my vehicle, the rear-right tire showed just 26 PSI. Assuming the technician hadnt topped it off, I added air myself. The next morning, I found the tire completely flat again, forcing me to use my air pump.I originally chose AAA in 2015 for their reliable service, but by 2024, Ive dealt with incomplete jobs, a broken rear window with stolen items, an engine replacement due to defective parts, and poor customer service. Ive finally lost all trust in AAA and will no longer use their services.If you value your vehicle and your time, I strongly recommend finding a more reliable service provider. Avoid ************ Center to save yourself frustration and unnecessary expense.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

      BBB Reports On

      BBB reports on known marketplace practices.

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