Business ProfileforTruist Bank
At-a-glance
Customer Complaints
3,266 complaints closed in last 3 years
10 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
This is a multi-location business.
- Headquarters
- 214 N Tryon St, Charlotte, NC 28202-1078
- BBB File Opened:
- 9/1/1986
- Years in Business:
- 152
- Business Started:
- 1/1/1872
- Business Started Locally:
- 12/6/2019
- Business Incorporated:
- 9/24/1968
- Accredited Since:
- 10/1/1986
- Licensing Information:
- On February 23, 2021, BB&T Equipment Finance LLC entered into a Consent Order with the California Commissioner of Financial Protection and Innovation to desist and refrain from lending in California until or unless properly licensed under the CFL and to pay an administrative penalty of $75,000.00 for engaging in the business of a finance lender in California without first obtaining a finance lender license.
For more details, go to:
https://dfpi.ca.gov/enf-b/bbt-equipment-finance-llc/
- Type of Entity:
- Corporation
- Number of Employees:
- 50
- Alternate Business Name
- Service Finance Company
- BB&T Bank (Now Truist)
- SunTrust Bank (Now Truist)
- Business Management
- Mr. Kelly King, Chairperson/CEO
- Mr. Mike Smith, Manager of Client Relations
- Mr. Heath Campbell, Regional President
- Mr. Greg York, Executive Manager
- Mr. Roman Hildebrandt
- Mr. Thomas Farias, Executive Manager
- Contact Information
Principal
- Mr. Kelly King, Chairperson/CEO
- Mr. Heath Campbell, Regional President
Customer Contact
- Mr. Mike Smith, Manager of Client Relations
- Mr. Roman Hildebrandt
- Additional Contact Information
Phone Numbers
- (800) 786-8787Other Phone
- (800) 532-0354Other Phone
- (800) 786-8787
Customer Complaints
3,269 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/18/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
2,164 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Vaughn L
1 star09/27/2024
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