Business ProfileforArt Therapy Credentials Board Inc.
Current Alerts For This Business
BBB files indicate this business has a pattern of complaints concerning recertification. Customers allege they have NOT received reminder notices for recertification. Some customers allege they have paid for renewal and submitted necessary documentation, with confirmation of receipt, only to be contacted later advising they are inactive and requiring a $400 fee for recertification. Per the ATCB website “If an application for recertification is determined to contain deficiencies, the candidate will be notified by email, the candidate will have (90) days to correct” Customers are not receiving this notification, therefore not having the (90) days to correct any issues. Customers advise they are unable to contact the business about these issues by phone or email. On May 19, 2022, BBB submitted a written request to the business asking them to address the pattern of complaints. As of June 16 2022, BBB has not received a response to the pattern or 15 unanswered complaints currently on file.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 7 Terrace Way, Greensboro, NC 27403-3673
- BBB File Opened:
- 9/29/2020
- Years in Business:
- 23
- Business Started:
- 10/2/2001
- Business Incorporated:
- 10/2/2001
- Type of Entity:
- Corporation
- Additional Contact Information
Fax Numbers
- (336) 482-2852Primary Fax
Email Addresses
- Sales
- Technical Support
- (336) 482-2852
Customer Complaints
21 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
01/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
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Most Recent Customer Review
Michele A
1 star04/08/2022
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