Business ProfileforEanes Heating & Air Conditioning, LLC

Eanes hvac is out to provide a top notch scam. They come out to your home and advise you there's multiple issues with your furnace then sometimes scam a homeowner into a unreasonably priced heating and cooling system. Not only that they'll come out the next day to install so you have no option for another opinion or quote. Now imagine being elderly and not knowing if there's actually anything wrong with your unit you just want a preventative maintenance preformed. Only to be told they're unable to provide freon for your unit that supposedly has a huge freon leak. Crazy cause nothing was wrong with the ac in question. These guys come out install a new unit have it inspected by the Davidson North Carolina County inspectors. After inspection you notice the system is not running right. You call another hvac company to find you were scammed by Eanes hvac and Davidson County inspectors. When a call is made to the Davidson country inspectors to come out and recheck items that clearly doesn't meet recommendations you're told you'll have to have Eanes resubmit a inspection for Davidson County Inspectors not doing their job. Finally when Davidson County Inspectors come back out they miss the Drain not glued in. Duct being too small, no temp sensor for heat strips, airhandler in attic wobbling around, 80 square inches of return air exposed to the attic only separated by some mastic tape there's issues with credibility. Eanes goes out selling 1.5 ton units for ****** dollars with a 10 year labor warranty. Even when you explain you don't want a labor warranty the sell it anyway. In order to maintain the warranty the salesman doesn't say you'll have to have 2 preventative maintenance preformed yearly for the warranty to be eligible. ********************* I believe is the service manager and he's a terrible person to do business with. He'll lie like his life depends on it all in order to scam you. Please do something to stop companies eanes from taking advantage of the Elderly and handicap.

Thank you for sharing your feedback. Were sorry to hear about your experience, but wed like to address some concerns.
At Eanes, we strive to provide honest and reliable service to all our customers. We understand the importance of clear communication, especially for our elderly and vulnerable clients. We stand by the quality of our work and the integrity of our service.
Regarding the issues mentioned, our team follows all necessary protocols and works closely with county inspectors to ensure that installations meet all standards. If there were any misunderstandings or discrepancies, wed like to review them with you personally.
We take these matters seriously and encourage you to contact us directly to discuss your concerns in detail. Our goal is always to resolve any issues and provide the best possible service. Thank you for bringing this to our attention.