Business ProfileforTideline Marine

We dropped our boat off in April of 2021 for the new owner, ******, to replace the EMM. The boat sat for four months before we were told the fuel injectors needed to be cleaned, but they couldn’t do it. They sent these to Florida to get ‘cleaned’. A year later, they get everything g back and they take the boat out for a test drive. We then get a call that while on the water, the lower unit “took a crap on itself”. We then wait many months this for that to be repaired. We call, we stop many at least a dozen times, but ****** is never available. Meanwhile, our boat is sitting outside collecting mold and dirt. SIXTEEN MONTHS LATER, we finally go to the shop and although we are told ****** isn’t available, we insist on waiting in the shop u tip he is available. When we finally speak, he tells us that he was waiting to get paid for the first half of the job before he would start the second half (that they caused). We were never told this, and frankly have a problem paying for a partial job! He now refused to fix the boat unless we pay him most up front, Siri g that it has sat for so long! It say because he would never update us, dodged our calls and visits, until we refused to leave without an answer on why he had held out protests for 16 Months. ****** is the new owner here, and frankly was too busy running for ** ***** ************** to run his business properly. We will be going to court over this!

This information is not accurate. Should the work order, customer signature and records be required to be removed I will submit. The customer owed money for work done. We requested payment prior to starting additional work. Customer declined to pay so we declined further work.