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          Classic Firearms has 1 locations, listed below.

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            Business ProfileClassic Firearms

            Gun Dealers
            BBB accredited business

            Contact Information

            5012 Starcrest Dr

            Monroe, NC 28110-9829

            Get Directions
            Visit Website
            (704) 774-1102

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            Customer Reviews

            4.6/5

            Average of 835 Customer Reviews

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            Customer Complaints

            33 complaints closed in last 3 years

            7 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/11/2013

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            5012 Starcrest Dr, Monroe, NC 28110-9829
            BBB File Opened:
            4/1/2009
            Years in Business:
            35
            Business Started:
            10/1/1989
            Business Started Locally:
            10/1/1989
            Business Incorporated:
            1/14/2011
            Accredited Since:
            12/11/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 1-56-179-01-4H-06387 for this business, issued by Bureau of Alcohol, Tobacco & Firearms

            These agencies may include:

            Bureau of Alcohol, Tobacco & Firearms

            6701 Carmel Rd Ste 200

            Charlotte NC 28226

            (704) 716-1800

            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            39
            Alternate Business Name
            • WRJ Holdings, LLC
            Business Management
            • Mr. Rick Jones, Owner
            Contact Information

            Principal

            • Mr. Rick Jones, Owner

            Customer Contact

            • Mr. Rick Jones, Owner
            Additional Contact Information

            Fax Numbers

            • (704) 469-5775
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            33 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/01/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Date of transaction 10/21/2024 Classic Firearms listed MK83 revolvers as good to very good. I paid an additional $30 each to have select guns from a group of 10. One gun arrived and did not function. The second gun arrived and was terribly worn with a significant amount of bluing worn off. Also, the timing was okay but the cylinder and a significant amount of play. The *** I used also is a gunsmith and warned me about the functional conditions of the guns. The one gun was rated as poor cosmetically by his opinion as well as mine. I talked with customer service and they refused to refund in full. They wanted to continue to charge me shipping. They said that the gun that did not operate was able to be repaired and it was only corrosion and dirty. He went on to say that they do not check the function or safety of the gun, they only look at cosmetics. I offered to send a photo and he said too late he would not consider looking at it as the sales team already issued a partial refund but was unwilling to provide a full refund. He went on to say if I filed any complaint I would be banned from doing business with them.
            Read More
            Read 32 More Complaints

            Customer Reviews

            835 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Randy F

            11/16/2024

            Always great service and prices. I appreciate their speed and efficiency.
            Read 834 More Customer Reviews

            Local BBB

            BBB of Southern Piedmont and Western N.C.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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