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            Business ProfileMill Branch Monuments

            Monuments

            Contact Information

            6720 S US 19E Hwy

            Newland, NC 28657-9514

            (828) 833-6600

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            6720 S US 19E Hwy, Newland, NC 28657-9514
            BBB File Opened:
            1/20/2017
            Number of Employees:
            1
            Alternate Business Name
            • Mill Branch Monuments - Doug Buchanan
            Business Management
            • Mr. Doug Buchanan, Owner
            Contact Information

            Principal

            • Mr. Doug Buchanan, Owner

            Customer Contact

            • Mr. Doug Buchanan, Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            08/23/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            My wife's family purchased a tombstone 18 months ago and was told it would be 10 to 12 months for it to arrive. *** keeps giving my wife the run around and will not give any updates on the delivery and placement. If she can not deliver the tombstone we are going to have to get a lawyer involved.
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            William E

            08/23/2024

            Terrible service. They will take your money and tell lies about delivery dates. My wife's family had been waiting on a tombstone for 18 months now when they were told 10 to 12 months. Last response is that it will get here eventually. The family is considering getting a lawyer involved to resolve this issue.

            Local BBB

            BBB of Southern Piedmont and Western N.C.

            More Info on Local BBB

            BBB Reports On

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