Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Carolina Door Restoration has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCarolina Door Restoration

    Door Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3505 Dechart Lane, Raleigh, NC 27616
    BBB File Opened:
    2/16/2018
    Years in Business:
    8
    Business Started:
    2/19/2016
    Business Incorporated:
    2/19/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Bass Ventures, LLC
    Contact Information

    Principal

    • Mr. Kevin Bass, Member Manager

    Customer Contact

    • Mr. Kevin Bass, Member Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joyce C.

    1 star

    01/26/2023

    DO NOT HIRE HIM! The only time his communication was timely was when he wanted a downpayment and final payment. Our door is a double mahogany, and was so worn that his job should have been easy to make it beautiful. All he had to do was concentrate on the prep—good, smooth, consistent sanding would have prepared this beautiful wood for an exquisite look. He did NONE of that. He SCRAPED the moldings around the 12 windows. He sanded the larger smooth wood sections—but some was smooth in the end, some was not. The stain was sanded off in some spots, not in others. He never sanded the moldings, so after stain was applied, the rough grain came up even more. He acknowledged that he was in a hurry to finish, and left our door with differing layers of finish. Compared to the inside of the same door, the outside looks worse than if we had attempted it ourselves. It was a big job and he was NOT capable. We had him return (finally). He lightly sanded the molding areas, but they are still rough, and now, having applied more stain to other parts (not all) of the door, the moldings look like they are made of different wood. He also put stain on ONE side of the frame, but not the top piece of wood. He repaired a crack with CLEAR caulk that will not hold stain, so the crack is visible. This door is a huge mess of different layers of stain, sanded and mostly not sanded pieces and needs to be completely stripped and restained. He charged us $1375 for this mess.

    Local BBB

    BBB of Eastern Carolinas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.