Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

A Cleaner World has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • A Cleaner World

      9508 Strickland Rd. Raleigh, NC 27615-1935

    • A Cleaner World

      2321 Davis Dr Cary, NC 27519-8480

    • A Cleaner World

      190 Chatham Downs Ste 104 Chapel Hill, NC 27517-6117

    • A Cleaner World

      5700 Fayetteville Rd Durham, NC 27713-9089

    • A Cleaner World

      1250 W Williams St Apex, NC 27502-3953

    Business ProfileforA Cleaner World

    Dry Cleaners
    Multi Location Business

    Additional business information

    Additional Info:
    This firm is headquartered at 2334 English Rd. High Point, NC 27262-6535

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    A Cleaner World has 9 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • A Cleaner World

        9508 Strickland Rd. Raleigh, NC 27615-1935

      • A Cleaner World

        2321 Davis Dr Cary, NC 27519-8480

      • A Cleaner World

        190 Chatham Downs Ste 104 Chapel Hill, NC 27517-6117

      • A Cleaner World

        5700 Fayetteville Rd Durham, NC 27713-9089

      • A Cleaner World

        1250 W Williams St Apex, NC 27502-3953

      Location of This Business
      9508 Strickland Rd., Raleigh, NC 27615-1935
      BBB File Opened:
      11/30/2000
      Years in Business:
      55
      Business Started:
      8/1/1969
      Business Started Locally:
      7/20/1994
      Business Incorporated:
      8/1/1969
      Type of Entity:
      Corporation
      Alternate Business Name
      • ACW Management Corporation
      • Tri-State Laundry Equipment Co.
      Contact Information

      Principal

      • Mr. Christopher T Edwards, President

      Customer Contact

      • Mr. Christopher T Edwards, President
      Additional Contact Information

      Fax Numbers

      • (336) 841-4117
        Primary Fax
      • (919) 518-1293
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jason B.

      1 star

      12/28/2022

      I received a promotion coupon for 20% off dry-cleaning and shirt laundry services. I clicked redeem in the email I received. I then dropped off a large order of dry-cleaning and shirts to be laundered the next day (12/23). When I got notice that the order was ready for pickup, I noticed a 10% coupon had been applied to some of the groups in my order. When I stopped by to pick up my order, I brought this to the attention of the employee, Noah. I explained the issue to **** and asked him to correct it. I showed him the email promotion I received, and he said that it expired on 12/24. I told him that I dropped off the order on 12/23. He said I had to pick it up before the coupon expired. I let him know that I was told the order wouldn't be ready until 12/27. He said he doesn't know how the system works, that it's all automated, and went back inside. He then brought out my order and placed it in the car. I asked him if he had corrected the issue and he said no, the computer does everything automatically. I demonstrated the issue on the receipts, but Noah said there’s nothing he can do. He charged my card on file for the incorrect amount and dismissed me.

      A Cleaner World Response

      01/11/2023

      Our Manager over this location was in contact with this customer. We have multiple automatic coupons (redeemed by the customer via email or our app) which cannot be combined: this customer had activated 3 coupons, so only 1 attached to his order. These automated coupons cannot be manually added or removed by our counter clerks, which is why the clerk in question was unable to edit the discount. The counter clerk offered a future discount to include the coupon this customer was unable to use, but the customer declined. Our Manager was on location but was busy finishing up a task, and the customer opted not to wait to speak with him on the day of the transaction. Our Manager was able to get in touch with this customer later and award him $40 credit on a future order, which is a larger amount than the coupon would have discounted, and he noted that the customer seemed satisfied with this offer.

      Customer Response

      01/11/2023

      The issue has been resolved. Thank you.

      Local BBB

      BBB of Eastern Carolinas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.