Business ProfileforLeith Toyota

1/6/2024 On May 30,2023 I went to Leith's Toyota to purchase a used vehicle.My daughter and I went there minutes after 1 PM and we left the location minutes to 9 PM.Every customer who came in after us got through before us and that was a concern to me, which I mentioned to the sales manager..M.He acknowledged that it was true, but could not tell me why it happened.A few minutes from Leith's Toyota,I noticed that the car's tire pressure was low.The next morning,I also discovered that the car was dirty.I took the car back to the dealership on May 31,2023 to get the issues sorted out and M said he could give me a 2021 Toyota Corolla for the same price even though it was 4 years younger than the previous one. I was shocked and taken aback but now I know why. M went for the car and drove it to the front.It was getting late because I drove from work to get to the dealership.M told me I need to get GAP insurance before I take the car.He also told me that there is another insurance that he is offering that would get me any parts for the car if anything happens and I would not have to pay.At no time fid he tell me it was a warranty.The documents I signed did not mention warranty either.I discovered a sound in the car shortly after and called M.He told me it must be the brake.I also discovered that there was a warning that says " engine maintenance requured", I told M and he said to take it in.I did on 09/25/2023, and they told me that the coolant Bypass valve is malfunctioning and it needs a new one which will cost me $400 plus to get it fixed.I paid $204.00 for the diagnostic.I texted M but he did not respond .I got the brake checked by a mechanic and paid $100 plus for the job.The mechanic said the right brake was worn badly and needs repair ASAP.The car was overpriced because M added the warranty and GAP. I believe M chose the 2021 Toyota Corolla for me as an exchange because he knew it had issues.He stopped answering my calls and text messages.