Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

DentalWorks has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • DentalWorks

      3210 Silas Creek Pkwy Winston Salem, NC 27103-3009

    • DentalWorks

      1149 Silas Creek Pkwy Winston Salem, NC 27127-5627

    Business ProfileforDentalWorks

    Dentist
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    DentalWorks has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • DentalWorks

        3210 Silas Creek Pkwy Winston Salem, NC 27103-3009

      • DentalWorks

        1149 Silas Creek Pkwy Winston Salem, NC 27127-5627

      Location of This Business
      3210 Silas Creek Pkwy, Winston Salem, NC 27103-3009
      BBB File Opened:
      4/7/1999
      Years in Business:
      29
      Business Started:
      4/24/1995
      Alternate Business Name
      • Dr. R. Edward Mooring, Jr. & Associates, P.A.
      • Silas Creek Crossing DentalWorks
      Business Management
      • Ms. Kendra Herman, Office Manager
      Contact Information

      Customer Contact

      • Ms. Kendra Herman, Office Manager
      Additional Contact Information

      Fax Numbers

      • (336) 750-0568
        Primary Fax

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jackie L

      1 star

      06/04/2023

      Dentist Ronald Mooring is rude and arrogant. He pulled some teeth first. I had numerous visits before he started on dentures/partials. As time went by it became more stressful. He was sarcastic, loud, and had others to do the work instead of himself. He was training people still in school. At least that is what I was told. He was never in there training them during any of my visits. That led to more visits to correct mistakes. Dr. Mooring was the only dentist at that location during the time I was seen. Since I had to prepay well over $3,000, I felt stuck with him When my dentures/partials came back 4 weeks late, they didn't come close to fitting. Fed up, I asked for a refund. The thought of going through it all again made me feel sick. He started yelling, calling me names, and insulting me. He yelled at me to get out and never return. He proceeded to physically shove me from behind as I walked toward the exit. He was still shouting. I was crying so hard that I couldn't speak. I was scared and just wanted to get away from him. Customers were coming out of their rooms to see what was going on. It seemed to scare them too. None of it seemed to bother or embarrass him. My husband went there later and requested to speak with Dr. Mooring. He refused to speak with my husband. My husband never raised his voice. He was very respectful of Dr. Mooring and his staff. Dr. Mooring wasn't with a patient nor had one waiting at the time. I did get out and I never returned or called after that. I never received any type of apology or correspondence. I did end up with a refund. The office manager sent it to my payment source. I found that out by seeing it posted on my credit card statement. I was so traumatized I had a hard time going to another dentist. I still can't believe he was an actual professional. The fact that he sees children scares me.

      Local BBB

      BBB® of Central and Northwest North Carolina

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.