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          Find a Location

          Reservation Telephone Cooperative has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileReservation Telephone Cooperative

            Telephones
            Multi Location Business

            Contact Information

            24 Main St N

            Parshall, ND 58770

            Visit Website
            Email this Business
            (701) 862-3115

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 73

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            According to the information provided by Reserve Telephone Cooperative, this company offers quality telecommunication services at competitive prices.

            Business Details

            This is a multi-location business.

            Find a Location

            Reservation Telephone Cooperative has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              24 Main St N, Parshall, ND 58770
              Email this Business
              BBB File Opened:
              8/30/2010
              Years in Business:
              73
              Business Started:
              10/16/1951
              Business Started Locally:
              10/16/1951
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Business Management
              • Royce Aslakson, CEO/General Manager
              • Shane Hart, Assistant General Manager
              • Lisa Schenfisch, Customer Service Manager
              Contact Information

              Principal

              • Shane Hart, Assistant General Manager

              Customer Contact

              • Lisa Schenfisch, Customer Service Manager
              Additional Contact Information

              Fax Numbers

              • (701) 862-3008
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/26/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              8/25/2023 We had techs come out and they didn't do anything, and we found out on our own that our modem has a broken port on the back of it and they refuse to come back and fix it when they were told to fix it by close of business on 8/25/2023 according to management. They came and said it was our equipment that was connected to the network and that is not the case. Called after hours several times and tech refuses to call and come back to fix or replace their equipment. We did all the work for them and figured out what was wrong. Had this same problem with other providers where they want to blame the customer and not fix their equipment. They also want to be very rude about fixing anything, such as this case.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Scott C

              03/12/2024

              Worst company Ive ever dealt with in the The tri-state area they do not believe in the first amendment at all. When it comes to freedom of speech and towing them to do their job the right way they will not do it. They will turn around and shut you off. Thats what happened to me. I was a customer. They threatened to turn me off on numerous occasions, and when I voiced my opinion on ******** About their ******** they sent me a ***** document saying that theyre gonna shut me off for no reason at all And they did it for no reason at all, and they also like to threaten people and harass people as well for Stating their opinion, but yet they dont care about a persons opinion they will shut you off. they threaten to shut off pilot ******************* and they are a fortune. 500 company. I did talk to the Beach city Council and RTC network franchise license with the city was renewed and they are a bad company. They do not bundle a person services and save them any money they want any and all money because their name says it all reservation telephone they are monopoly and they dont care about who they shut off and who they ran Out of a city or town. RTC has ran CenturyLink a bigger company than they are out of the area and they do not want anybody else beside themselves in a town!

              Reservation Telephone Cooperative Response

              03/15/2024

              This individual was in violation of our Acceptable Use Policy. His actions led to our decision to terminate his service with RTC Networks.

              Local BBB

              BBB of Minnesota and North Dakota

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